Team Support Officer

3 days ago

Barking, Greater London, United Kingdom NCR Atleos Full time £36,000 - £45,000 per year

About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

  • Location: Dagenham RM9 6RH
  • Salary: £36,860.39 per annum + Overtime & Bonus Opportunities
  • Hours: 48-hour week | 4 days on, 3 days off | Paid lunch breaks

What You'll Do As a Team Support Officer
As a key member of our Branch Management Team, you'll be the operational heartbeat of our Dagenham Branch. You'll support everything from staffing and security to vehicle management and customer liaison, ensuring smooth, safe, and efficient operations every day.

Your Impact Will Include

  • Supporting frontline operations and Cash-In-Transit (CIT) duties
  • Managing stock, equipment, PPE, and vehicle logistics
  • Ensuring compliance with health & safety and audit standards
  • Assisting with HR tasks, training, and performance tracking
  • Producing reports and analysing branch performance data
  • Deputising for the Team Leader when required
  • Championing our core values: Accountability, Innovation, and Collaboration

What You Bring

  • A full UK manual driving licence
  • Valid CVIT SIA licence is desirable. If you don't hold it already, you can obtain it through our fully funded training programme.
  • Experience in supervision, training, or customer service
  • Knowledge of the cash-in-transit industry is a plus but not essential
  • IT literacy and confidence in using Microsoft Office
  • A proactive, can-do attitude and strong interpersonal skills

What We Offer You

  • £36, paid overtime + company bonus scheme
  • 48-hour contract with structured shifts and paid breaks
  • 26 days annual leave + 8 public holidays
  • Enhanced maternity pay (up to 19 weeks full pay)
  • Enhanced paternity pay (up to 2 weeks full pay)
  • Private medical cover (75% employer-funded)
  • EV car scheme, cycle to work, dental & health plans
  • Employee Assistance Programme with 24/7 support
  • Retail discounts across top brands and services
  • Career progression and fully funded training
  • Uniform & PPE provided

Important to Know
Due to the secure nature of our work, all successful candidates must pass a 10-year employment/education history check (satisfactory employment references or evidence to explain employment gaps required), criminal record check, and credit background screening. Therefore, please ensure you declare any adverse history as this may affect your employment with NCR Atleos or any associated companies.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

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