Estate Operations Manager

2 weeks ago


Steyning, West Sussex, United Kingdom Adria Solutions Full time £40,000 - £80,000 per year
Estate Operations Manager

Our confidential client is seeking an experienced and highly organised Estate Operations Manager to oversee the seamless running of a distinguished private household and estate in West Sussex. This senior position requires an accomplished professional who can manage day-to-day operations, lead a multi-disciplinary team, and ensure the highest standards of service, presentation, and discretion across all aspects of the property. The successful candidate will work closely with the principals to deliver a smooth, efficient, and harmonious household environment.
Key Responsibilities

Estate & Household Management
  • Oversee and coordinate all household and estate staff, including housekeepers, chefs, maintenance, and gardening teams.
  • Plan, schedule, and supervise maintenance, repairs, and improvement projects for the residence and grounds.
  • Manage relationships with contractors, suppliers, and external service providers.
  • Oversee household purchasing, stock control, and inventory management.
  • Maintain exceptional standards of cleanliness, presentation, and comfort throughout the property.
  • Coordinate household schedules, events, and family or guest functions.
  • Provide personal assistance to the principals as required, including travel and logistics.
  • Maintain and update the House Manual and operating procedures.
Financial & Administrative Oversight
  • Manage household budgets, expenditure, and reporting.
  • Support accounting and payroll processes, including invoice management and timesheets.
  • Ensure accurate record-keeping and compliance documentation.
Staff Leadership & HR Coordination
  • Lead, motivate, and support a professional household team.
  • Oversee recruitment, onboarding, and compliance (DBS, right-to-work, contracts).
  • Liaise with HR consultants on health and safety, policies, and employee welfare.
  • Coordinate staff training, performance reviews, and development.
  • Manage staff rotas, holidays, and uniform standards.
Health, Safety & Compliance
  • Ensure full compliance with health, safety, hygiene, and food safety regulations.
  • Conduct and maintain risk assessments and emergency procedures.
  • Ensure contractors meet safety and documentation standards.
  • Promote a safe and hygienic working environment.
Occasional & Additional Duties
  • Assist with and oversee special events and functions as required.
  • Attend regular staff meetings and training.
  • Undertake any additional tasks reasonably requested by the client.
Skills & Experience
  • Minimum of 5 years' management experience in a private estate, luxury residence, or five-star hospitality environment.
  • Strong leadership, communication, and organisational skills.
  • Proven experience managing budgets, procurement, and maintenance operations.
  • Excellent knowledge of property management systems and service standards.
  • Proficient in Microsoft Office; familiarity with smart home systems (Crestron, Lutron, KNX) desirable.
  • Demonstrated discretion, professionalism, and integrity.
  • Full, clean driver's licence required.
Interested? Please Click Apply Now
Estate Operations Manager - West Sussex
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