Admissions Advisor

6 days ago


London, Greater London, United Kingdom King's InterHigh Full time

Inspired Education is the leading global group of premium schools, with a portfolio of 121 premium private schools in 28 countries spanning 6 continents which utilise proven educational practices from every corner of the globe, ensuring over 95,000 students receive a world-class learning experience from Kindergarten to Year 13.

Founded in 2013 by Nadim M. Nsouli, Inspired is backed by investors such as Stonepeak, GIC, TA Associates, and the Oppenheimer and Mansour family offices. The Group is experiencing 20% per annum growth through acquisition, greenfield site expansion, and the development of existing schools within its portfolio. In 2023, Inspired was recognised by Beauhurst as one of the UK's top 10 highest-value private companies.

ROLE SUMMARY:
Job Title:
Admissions Advisor

Company:
Kings InterHigh, part of the Inspired Education Group

Contract:
Permanent

Working Hours:
Full time – 37.5 hours

Location:
Remote,
UK Based
Salary:
£25,000.00 per annum

Start date:
As soon as possible

Additional Benefits:
Life Assurance, Employee Assistance Programme, Healthcare Cashback, Pension

We are looking for highly skilled Admissions Advisors to join our dynamic admissions team. You will be a key point of contact for prospective families that are located all over the world - in the UK and across Europe, but also the Middle East and across South East Asia; guiding them through the admissions process with a personalised and professional approach

This is not just an administrative role – it is strategic and sales driven position requiring strong relationship building skills, a data driven mindset, and the ability to convert high-quality leads into enrolled students

You will develop an in–depth understanding of the King's InterHigh offer and will work closely with the Education Team.

KEY RESPONSIBILITIES:
Lead conversion and Relationship Management
Act as a trusted advisor, helping families make informed decisions about their child's education.

Conduct high quality consultation calls, listening carefully to prospective students' needs and providing tailored recommendations.

Follow up with prospective families via phone, Messenger, WhatsApp and live chat to nurture relationships and maximise conversion rates.

Overcome objections and address concerns to ensure families feel confident in their decision to enrol.

Maintain accurate records of al interactions in the CRM system, ensuring every lead is properly tracked and followed up.

Maintain regular contact with leads until they make a final decision, offering support and addressing concerns.

Manage and prioritise leads effectively, ensuring high-potential families receive timely follow ups ensuring no opportunities are missed.

Achieve and exceed personal and team targets for enrolments and conversion rates, actively contributing to the school's growth

In depth knowledge of the School and Educational pathway
Provide expert advice on our curriculum and understand how to convey the timetable options available clearly and concisely to prospective families.

Offer guidance on transitioning between year groups, including key points of change.

Understand and explain how online education differs from traditional schooling, including flexibility, personalised learning and teacher support

Provide accurate information about our extra-curricular activities, clubs and student engagement opportunities

Explain our SEN support options including how we accommodate students with different learning needs, available learning support and accessibility considerations

Timetable Specialisation
You will understand and be able to articulate that the UK Curriculum is available across multiple time zones and be able to advise the families on which subjects are available and what requirements are needed

Exceptional Customer service
Meet QA Standards and continuously develop skills to provide an outstanding customer experience.

Ensure all comms are accurate, professional, informative, and aligned with our school values.

THE IDEAL CANDIDATE WILL HAVE:
Experience in sales, admissions or customer service role, ideally within education, recruitment or a similar environment

Proven ability to convert enquiries to sales while maintaining a high standard of customer service

Excellent communication and persuasion skills, demonstrating confidence in addressing concerns and closing sales

Highly organised and able to multitask, managing multiple leads at different stages of the admissions journey

In depth knowledge of UK education system, including KS 2-5, A levels and IB desirable

Understanding of SEN provisions and how different learning needs can be accommodated online school setting – training provided

Awareness of key student transition points such as moving from primary to secondary, subject options at Al level etc knowledge of extracurricular activities and student engagement opportunities, and how these contribute to well-rounded education

Tech savvy, comfortable using CRM systems, email and online communication tools

Team player, willing to collaborate and share knowledge to improve overall team performance

Self-motivated and results driven

Desired:

Experience in an education admissions role

Knowledge of online learning and digital education trends

Familiarity with international student admissions processes

SAFEGUARDING STATEMENT
Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.

SCHOOL APPLICATION FORM
Please download and complete our Inspired Application Form and submit alongside your CV.

Inspired Non-Teaching Application Form

Visit our careers site for more information;


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