IT Support Engineer

3 days ago

Tewkesbury, Gloucestershire, United Kingdom PentenAmio UK Full time

About PentenAmio

PentenAmio is a leading provider of advanced digital security solutions that power national security and resilience across the UK, Australia and our allies. Focused on solving complex digital challenges that others avoid, we embrace the impossible to deliver transformative technologies that protect those who protect us.

Across the UK and Australia, PentenAmio combines a legacy of knowledge and proven delivery across secure mobility and AI-driven deception technologies. Our work spans Government and Defence markets across civil and military applications, powering intelligent advantage on a global scale.

Typical Activities

Working in collaboration with internal stakeholders across Corporate Services, Delivery, and Security Operations, the IT Support Engineer will ensure the stability, security, and efficiency of PentenAmio's IT infrastructure.

  • Monitor, maintain and update IT infrastructure and security systems, producing relevant reports and taking corrective action when necessary.
  • Administer and maintain Active Directory, Exchange, Office 365, user accounts, and profiles.
  • Manage and support network components including switches, routers, firewalls, and wireless systems.
  • Build and configure computers, install and update network and software applications.
  • Provide end-user support, including troubleshooting for PCs, servers, LAN, Wi-Fi, and VoIP systems.
  • Oversee and support 3rd party systems to ensure service continuity.
  • Review and maintain up-to-date technical documentation and asset management records.
  • Implement and maintain IT security controls in line with company policies.
  • Provide ongoing feedback and updates on IT performance and incidents through the Service Desk.

What we're looking for

  • Proven experience supporting Microsoft environments, including Active Directory, Exchange, Office 365, and Windows Desktop.
  • Strong understanding of networking concepts (switching, routing, firewalls, TCP/IP, VPN/VLAN, load balancing, IP addressing).
  • Experience using network analysis and debugging tools (e.g. Wireshark).
  • Familiarity with enterprise wireless network management.
  • Knowledge of IT security principles and experience in secure IT environments.
  • Experience with Linux server environments and virtualisation technologies (Hyper-V, Proxmox, VMware).
  • Experience supporting IP Telephony Systems.
  • Knowledge of ITSM tools and processes.
  • Scripting skills in PowerShell, Bash or similar.
  • Excellent communication and problem-solving skills, with a strong customer focus.

Desirable

  • Experience with Remote Desktop Services (RDS) and application proxies.
  • Familiarity with asset management and documentation best practices.
  • Exposure to automation or DevOps tools and practices.
  • Ability to contribute to innovation and continuous improvement initiatives.

Qualifications & Eligibility

To be eligible for this position you must:

  • Hold relevant IT qualifications or have a minimum of 1 years' experience in a similar technical support role; and,
  • Be a British citizen; and
  • Hold or be eligible for UK National Security Vetting (NSV) -
    DV level clearance
    .

PentenAmio is committed to providing equality of opportunity for all. We aim to ensure our workplaces are free from discrimination and that our current and future colleagues are treated fairly and with dignity and respect. Please inform us of any reasonable adjustments that we may need to make.

  • Repair Support Engineer

    2 weeks ago

    Tewkesbury, Gloucestershire, United Kingdom Ontic Full time £35,000 - £55,000 per year

    Ontic, a leading licensor and manufacturer of complex engineering parts for the global aerospace and defence industries, are recruiting for aRepair Support Engineerto join ourMRO Engineering Teamin Tewkesbury.**Please note the role will initially be based in Staverton before moving to our new Tewkesbury facility**Ontic is a more than just a business, we're a...

  • IT Support Engineer

    5 days ago

    Tewkesbury, Gloucestershire, United Kingdom PentenAmio Full time

    Location:Tewkesbury (Hybrid)Salary:£28,000 - £36,000 DOEClearance Required:DVAbout PentenAmioPentenAmio is a leading provider of advanced digital security solutions that power national security and resilience across the UK, Australia and our allies. Focused on solving complex digital challenges that others avoid, we embrace the impossible to deliver...

  • Senior Support Engineer

    2 weeks ago

    Tewkesbury, Gloucestershire, United Kingdom RUNSWICK SEARCH LIMITED Full time £40,000 - £60,000 per year

    Job Description XQ Cyber is a young company with dynamic ambitions and we are lucky to have some of the best talent in the industry, in our team. The culture is energetic, honest, collaborative and supportive.We want everyone to be their very best so that we all thrive in what is already an award-winning business.Our CyberScoreTM team is passionate about...

  • Technical Sales Engineer

    7 days ago

    Tewkesbury, Gloucestershire, United Kingdom Hewett Recruitment | BCorp™ Full time £40,000 - £80,000 per year

    Technical Sales EngineerTewkesburyCompetitive SalaryMy client are specialists in precision engineering, and they are seeking a Technical Sales Engineer to join their team. As a Technical Sales Engineer, you will maintain the current customer accounts, identify and develop new business relationships.Technical Sales Engineer Responsibilities;Support the senior...

  • Manufacturing Engineer

    5 days ago

    Tewkesbury, Gloucestershire, United Kingdom Moog, Inc Full time

    Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work.Job Title:Manufacturing...

  • Facility Engineer

    7 days ago

    Tewkesbury, Gloucestershire, United Kingdom Ontic Full time £40,000 - £70,000 per year

    Facility Engineer Ontic, a leading licensor and manufacturer of complex engineering parts for the global aerospace and defence industries, are now recruiting for a Facility Engineer to join our Operations team, where you'll support the day-to-day functionality and long-term efficiency of our UK facilities. This role will be based at our Tewkesbury site,...

  • Systems Engineer

    1 week ago

    Tewkesbury, Gloucestershire, United Kingdom L3Harris Technologies Full time £60,000 - £100,000 per year

    L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our...

  • Engineering Store and Office Administrator

    5 days ago

    Tewkesbury, Gloucestershire, United Kingdom Manpower UK Full time

    As anEngineering Store and Office Administrator, you will play an essential role in keeping our Engineering Department organised and efficient. You'll manage engineering stock and equipment, maintain accurate records, and provide vital administrative support to the wider team. This is an exciting opportunity for a well-organised, detail-focused individual...

  • Client Services Engineer

    5 days ago

    Tewkesbury, Gloucestershire, United Kingdom Tilo Consulting Full time

    Are you an experienced engineer who enjoys solving technical challenges and working closely with customers? Our client is looking for a Client Services Engineer to join their team in Tewkesbury.This is a fantastic opportunity to work in a friendly, welcoming environment that values collaboration and offers excellent training and career progression.In this...

  • Cloud Infrastructure Engineer

    7 days ago

    Tewkesbury, Gloucestershire, United Kingdom Avellio Recruitment Full time £45,000 - £60,000 per year

    Role: Cloud Infrastructure EngineerSalary: £45,000Location: Tewkesbury, Hybrid 1 day per week in office.Avellio has currently been tasked with supporting a global software house in the security space and recruiting on their behalf for a cloud infrastructure engineer to join the Team.We are currently seeking a cloud infrastructure engineer to join a small...