Experienced Supervisor

1 week ago

Poole BH RD, United Kingdom Lazy Jacks Restaurant and Bar Full time £24,000 - £36,000 per year

About Lazy Jacks

Nestled on the stunning Sandbanks peninsula, Lazy Jacks is a vibrant waterfront restaurant known for its relaxed coastal atmosphere, exceptional service, and fresh, locally sourced food and drinks. We pride ourselves on creating memorable dining experiences for locals and visitors alike.

We're looking for an experienced, hands-on Supervisor to join our management team and help lead daily operations, motivate the front-of-house team, and ensure every guest leaves with a smile.

Key Responsibilities

  • Supervise and support the front-of-house team during busy shifts to maintain high standards of service and efficiency.
  • Lead by example with a hands-on approach to guest service, team support, and problem-solving.
  • Manage daily floor operations, including table plans, reservations, and shift handovers.
  • Ensure smooth coordination between kitchen and front-of-house teams.
  • Train, mentor, and motivate team members to deliver consistent and friendly service.
  • Handle guest feedback professionally and ensure swift resolution of any issues.
  • Maintain cleanliness, presentation, and compliance with health and safety regulations.
  • Assist with stock control, ordering, and cashing up as required.
  • Support management with scheduling, staff performance, and operational improvements.

Requirements

  • Minimum 2 years' experience in a supervisory role within a busy restaurant, bar, or hospitality venue.
  • Strong leadership and communication skills.
  • Confident in handling high-volume service and fast-paced environments.
  • Excellent customer service skills with a passion for hospitality.
  • Reliable, proactive, and professional with great attention to detail.
  • Flexible availability, including evenings, weekends, and holidays.

What We Offer

  • Competitive salary
  • Tips and staff discounts.
  • Supportive team environment with opportunities for progression.
  • Beautiful coastal location with a fun, friendly vibe.
  • Staff meals

Job Types: Full-time, Permanent

Pay: £30,000.00 per year

Benefits:

  • Discounted or free food
  • Employee discount
  • Free parking
  • On-site gym

Ability to commute/relocate:

  • Poole BH13 7RD: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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