Support Worker

Support Worker (Trauma-Informed Practice)

Vision Housing, Leeds

Full Time / Part Time | Salary: £12.25 – £12.60 (DOE)

Day shifts/Evening Shifts/Weekends

Day Shifts 08:00 - 17:00/Sleep Shifts 08:00 - 08:00/ Waking Nights 17:00 - 08:00

About Vision Housing

Vision Housing is a supported accommodation provider in Leeds for care-experienced young people aged 16+. We are rooted in trauma-informed, psychologically-minded practice and understand that safety, growth, and trust are built through relationship.

We offer more than a roof, we create spaces where young people feel safe enough to heal, develop their identity, and move towards independence with support. Our approach is reflective, relational, and built around the belief that every young person deserves to be met with dignity, curiosity, and hope.

Everything we do is guided by our Statement of Purpose and our core values of safety, connection, reflection, and belief in people.

The Role

As a Support Worker, you will walk alongside young people as they navigate a key stage of their lives. This role is as much emotional as it is practical. It's about offering steadiness, presence, and genuine care in moments where young people may feel overwhelmed, alone, or unsure of themselves.

You will work in line with Vision's ethos and Statement of Purpose, ensuring every action and interaction reflects our trauma-informed values.

Day to day, you might:

• Be a reliable and emotionally available adult that young people can trust and turn to
• Offer attuned responses to big feelings, helping young people regulate, reflect, and feel understood
• Spend time cooking, talking, teaching life skills, or simply sitting together, building safety through everyday moments
• Support young people to take care of their living space and create routines that feel manageable and respectful
• Help with appointments, education, benefits, budgeting, or correspondence, while empowering young people to develop agency
• Make sense of emotions and behaviour with curiosity rather than judgment
• Work with safeguarding plans, respond to concerns, and follow risk assessments in a relational way
• Record support accurately and sensitively, in line with regulatory and policy expectations
• Join reflective supervision, where we think beneath the surface, about the young people, the relationships, and our own responses

This is work that asks a lot of your heart and your head and it is some of the most rewarding work you will ever do.

The Kind of Person We Are Looking For

We care more about who you are than where you have been.

You might have experience in youth work, education, support work, healthcare, trades, customer service, parenting, or something completely different. What matters most is that you:

• Can build trusting, respectful relationships with young people
• Stay steady, kind, and thoughtful when emotions or behaviours feel intense
• See behaviour as communication and are willing to get curious about what is underneath
• Communicate clearly and can learn how to record things professionally
• Want to learn deeply about trauma, attachment, adolescence, contextual and transitional safeguarding we will train and support you
• Are reflective, open to feedback, and able to notice your own emotional responses
• Are flexible and reliable, able to work shifts, including evenings and weekends as part of a rota

Previous experience or qualifications (e.g. Level 3 in Health & Social Care) are helpful but not essential, however, if you do not already hold this qualification, you will be expected to complete your Level 3 Diploma in Health & Social Care as part of your development with us.

What We Offer

• Private Medical Cover (after 6 months of continuous employment)
• Employee Assistance Scheme (EAS)
• Cycle to Work Scheme
• Enhanced Death in Service Benefit (x4 salary)
• Paid reflective supervision with senior leaders
• Psychologically-informed consultation with our external specialist
• Trauma-informed induction and ongoing CPD (PACE, safeguarding, adolescent development)
• A team culture built on care, curiosity, and emotional safety

How to Apply

To apply, please submit your application through Indeed. You will first answer a short set of screening questions before completing our full application form. This helps us understand your values, experience, and interest in trauma-informed practice.

Our Commitment to Safer Recruitment

We are committed to safeguarding and promoting the welfare of children and young people. All roles are subject to:

• Enhanced DBS check (funded by Vision Housing)
• Two satisfactory references, including most recent employer
• Verification of right to work in the UK
• Full safer recruitment checks in line with Ofsted expectations

Any offer of employment will be conditional until these checks are complete.

We believe in people.

If you are ready to show up with presence, care, curiosity, and reflection, you might be a great fit for Vision.

If you have any questions or would like some further information on the role, please 'APPLY' now and we can arrange a phone call at your earliest convenience.

We cannot wait to hear from you.

Job Types: Full-time, Part-time

Pay: £12.25-£12.60 per hour

Expected hours: 9 per week

Benefits:

• Casual dress
• Company events
• Company pension
• Employee discount
• Private medical insurance
• Referral programme

Application question(s):

• Do you have a car for work use? This is not essential as long as you can work in the LS6/LS7 and LS17 postcodes of Leeds.
• Would you describe yourself as a kind, empathetic and compassionate person?
• Where are you travelling from?
• Can you work every other weekend?
• We support young people and young adults with complex needs and mental health difficulties. Professional experience isn't essential, but we'd love to hear about any lived or personal experiences that help you relate to and support others with empathy and understanding
• Do you require sponsorship to work in the UK?
• Can you please confirm if you are over 24 years of age?
• Do you have a DBS on the update system?

Experience:

• support worker or carer: 1 year (preferred)

Work Location: In person