Senior Therapist

2 weeks ago

Bath, Bath and North East Somerset, United Kingdom Andrew Brownsword Hotels Full time £25,000 - £40,000 per year
Come and join the first and only L'Occitane Spa in the UK; The Garden Spa.

Location: The Bath Priory (part of the Brownsword family of hotels) has a great location in Bath, just a short walk from the city centre, with a bus stop right outside. The hotel is stunning, a Georgian house with 33 bedrooms built in honey- coloured Bath stone and is surrounded by four acres of multi- award-winning gardens. We are proud to have won awards at 5-star level for over ten years and we are seeking sparkling new personalities to join our family.

SERVICE CHARGE-We pay our team service charge each month This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel-every penny received is paid out to the team.
Service charge can be in the region of £160 a month (close to £2000 per year) over and above base pay, for a full time employee.

Hours: Full time 40hrs a week

Role: As part or our team, we welcome your passion, natural warmth and humour to ensure our guests have an amazing experience every time. We're seeking friendly, warm and cheerful individuals who are happy to work together as a team and, importantly, want to have fun. We welcome candidates who are new to the industry as well as experienced ones - what matters most to us is that you have a positive and engaging personality, you are self-motivated and enjoy the buzz and excitement of a busy hotel atmosphere.

As a Senior Spa Therapist, you will:
  • Deliver a range of high-quality spa and wellness treatments, ensuring every guest enjoys an exceptional experience.
  • Lead by example and provide mentorship, guidance, and support to junior therapists.
  • Maintain expert knowledge of treatments, products, and wellness trends.
  • Ensure treatment rooms, equipment, and supplies are maintained to the highest standards.
  • Assist the Spa Manager with training, quality control, and operational duties.
  • Build lasting relationships with guests and members, promoting loyalty and repeat visits.
  • Support retail sales and contribute to spa revenue targets.
About You

You are a passionate, professional, and dedicated therapist with a genuine love for wellness and hospitality. You will bring:
  • Recognized qualifications in beauty therapy, massage therapy, or holistic treatments (NVQ Level 2 & 3 qualifications are required ).
  • Minimum 2-3 years of experience in a luxury spa, resort, or hotel environment.
  • Strong communication and guest care skills.
  • A warm, professional, and polished demeanor.
  • Leadership and mentoring experience (advantageous).
  • Flexibility to work weekends, evenings, and holidays as required.
To say thank you, we have many perks:
  • Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
  • Excellent discounts across our family of hotels - you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
  • We understand it's OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
  • We sustain you physically too, meals when you are on duty are free.
  • Everyone can learn and develop - our development pathways are unique to us and are the best in the business.
  • We provide lots of opportunity to progress and move up - we have made hundreds of internal promotions, including to General Manager level.
  • We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.
About our family of hotels

We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable.

Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.

We have very unique hotels in very special locations, from the award winning Gidleigh Park in Devon, the 900-year-old Amberley Castle to our cool city centre Abode Manchester set in a 19th century textile factory, two minutes from Piccadilly train station - to see the whole group, take a look here

One click apply to become part of our family that works hard & plays hard too, inspires and supports each other and has a load of fun along the way.

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