Head of Wellness

4 days ago

Bath, United Kingdom Smyth & Co Full time

Head of Wellness – Luxury Hotel & Destination Spa - South West England A leading luxury hotel and spa is seeking a Head of Wellness to shape and drive a world-class, experience-led wellness offering. This is a key strategic and operational role for a senior wellness leader who can combine vision, commercial thinking and calm, grounded leadership.As Head of Wellness, you will:Set the overall vision and strategy for wellness, aligning it with the wider hotel and brand.Curate an elevated, experiential guest journey – from treatment menus and rituals to workshops, retreats and longer-term programmes.Lead and mentor a multi-disciplinary wellness team, creating a culture of calm professionalism, care and continuous growth.Work closely with senior leadership and other departments to ensure a seamless, integrated guest experience.Take ownership of wellness P&L, budgeting and performance, balancing commercial objectives with integrity of the concept.Identify and develop new concepts, partnerships and revenue streams in line with global wellness trends.Oversee day-to-day operations, standards and procedures to ensure consistently exceptional delivery.What We’re Looking For:Senior-level experience within luxury hotels, destination spas or high-end wellness environments.A track record of creating or evolving wellness concepts, programmes or strategies (not just operating an existing model).Proven team leadership experience, ideally leading therapists, spa teams and wellness professionals.Strong commercial acumen, comfortable working with budgets, revenue targets and performance metrics.Deep understanding of modern wellness trends and the expectations of an international, luxury clientele.Comfortable using or overseeing spa / wellness booking and reporting systems.Personal Style:Calm, grounded presence with a low-ego, high-ownership leadership style.Highly guest-centric, with excellent intuition for what feels thoughtful, human and luxurious.Organised, structured and forward-planning, with strong follow-through.Emotionally intelligent, able to handle sensitive team dynamics and guide people through change respectfully.Genuinely passionate about wellness as more than a product – as a way of living, working and leading.Qualifications (Preferred):Recognised qualification in spa, beauty, holistic therapies or related wellness disciplines, or equivalent relevant experience.Package:Contract: Full-time, permanentBenefits: Competitive salary, performance-related bonus and wider company benefits (to be discussed at interview)

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