IT Support Engineer
1 week ago
IT Support Engineer – Infrastructure & End-User Systems
Location:
Lutterworth (must live within 30 miles)
Full-time | Hybrid On-Site | Some travel to US
Sector:
Technology / Secure Software
Salary:
30-40k depending on experience
A fast-growing UK-based tech company is seeking an experienced
IT Support Engineer
to help maintain and improve its internal systems across local and international sites. The successful candidate will support a range of infrastructure—from user devices to cloud services—ensuring reliability and a great user experience.
What You'll Be Doing
- Resolving user support requests across hardware, software, and network services
- Supporting cloud-based systems, remote access, and virtualisation platforms
- Maintaining internal documentation and system records
- Collaborating on infrastructure projects and upgrades
- Assisting with hardware provisioning and software installations
- Contributing to support rota and covering occasional out-of-hours issues
- Coordinating with external vendors for equipment and services
What You'll Bring
- Proven experience in a multi-platform support role (minimum 3 years)
- Strong knowledge of Windows environments, networking, and endpoint security
- Intune experience
- Familiarity with cloud technologies (e.g., Azure, AWS), virtualisation (e.g., VMware)
- Experience working in structured, process-driven teams
- Strong problem-solving and communication skills
- Ability to manage priorities, work independently, and mentor others when needed
- Full UK driving licence
- Industry certifications are desirable(Microsoft, CompTIA, etc.)
- Experience with IT compliance or information security frameworks
- Prior exposure to regulated industries or critical systems
- Eligibility for UK security clearance
If this sounds like a good fit for you, please apply with a copy of your updated CV and I'll be in touch.
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