IT Support Engineer

1 week ago


Lutterworth, Leicestershire, United Kingdom Platform Recruitment Full time

IT Support Engineer – Infrastructure & End-User Systems

Location:
Lutterworth (must live within 30 miles)

Full-time | Hybrid On-Site | Some travel to US

Sector:
Technology / Secure Software

Salary:
30-40k depending on experience

A fast-growing UK-based tech company is seeking an experienced
IT Support Engineer
to help maintain and improve its internal systems across local and international sites. The successful candidate will support a range of infrastructure—from user devices to cloud services—ensuring reliability and a great user experience.

What You'll Be Doing

  • Resolving user support requests across hardware, software, and network services
  • Supporting cloud-based systems, remote access, and virtualisation platforms
  • Maintaining internal documentation and system records
  • Collaborating on infrastructure projects and upgrades
  • Assisting with hardware provisioning and software installations
  • Contributing to support rota and covering occasional out-of-hours issues
  • Coordinating with external vendors for equipment and services

What You'll Bring

  • Proven experience in a multi-platform support role (minimum 3 years)
  • Strong knowledge of Windows environments, networking, and endpoint security
  • Intune experience
  • Familiarity with cloud technologies (e.g., Azure, AWS), virtualisation (e.g., VMware)
  • Experience working in structured, process-driven teams
  • Strong problem-solving and communication skills
  • Ability to manage priorities, work independently, and mentor others when needed
  • Full UK driving licence
  • Industry certifications are desirable(Microsoft, CompTIA, etc.)
  • Experience with IT compliance or information security frameworks
  • Prior exposure to regulated industries or critical systems
  • Eligibility for UK security clearance

If this sounds like a good fit for you, please apply with a copy of your updated CV and I'll be in touch.



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