Current jobs related to Customer Service Representative - London, Greater London - Luca Faloni

  • Customer Service Representative

    7 days ago

    London, Greater London, United Kingdom Steppe2 Full time £25,000 - £35,000 per year

    We are hiring a Customer Service Representative. You will also be asked to process orders, modifications, and make sales. ResponsibilitiesMaintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers Knowing our products inside and out so that you can...

  • Customer Service Representative

    6 days ago

    London, Greater London, United Kingdom Arsenault Full time £30,000 - £60,000 per year

    This is a very unique opportunity to become a key part of a very successful startup with an amazing track record and international team. JOIN TECHCRUNCH DISRUPT 2021 FINALIST Arsenault is a rapidly growing startup and the leading blockchain development platform. Our platform enables developers to build the next generation of software with blockchains at...

  • Customer Service Representative

    7 days ago

    London, Greater London, United Kingdom IIQAF Full time £25,000 - £40,000 per year

    DescriptionJoin IIQAF as a Customer Service Representative and play a vital role in ensuring customer satisfaction and loyalty. In this position, you will be the first point of contact for customers, handling inquiries, resolving issues, and providing exceptional service. Your contribution will directly impact the company's reputation and success in the...

  • Customer Service Representatives

    5 days ago

    London, Greater London, United Kingdom Mercor Full time £20,000 - £30,000 per year

    Mercor is recruiting Customer Service Representatives as independent contractors working on a research project for one of the world's top AI companies. This project involves using your professional experience to design questions related to your occupation as a Customer Service Representative. Applicants must: Have 4+ years full-time work experience as a...

  • Customer Service Representative

    2 weeks ago

    London, Greater London, United Kingdom Hertz Full time £20,000 - £35,000 per year

    General ResponsibilitiesOur mission is to be the world's preferred car rental company, driven by people who are passionate about delivering an exceptional service to our customers across the globe. It's as simple as that. We are currently looking for a Customer Service Representative. If you are a good team player who loves working in a fast-paced...

  • Customer Service Representative

    2 weeks ago

    London, Greater London, United Kingdom Hertz Full time £20,000 - £30,000 per year

    DescriptionGeneral Responsibilities Our mission is to be the world's preferred car rental company, driven by people who are passionate about delivering an exceptional service to our customers across the globe. It's as simple as that.We are currently looking for a Customer Service Representative. If you are a good team player who loves working in a fast-paced...

  • Customer Service Representative

    3 days ago

    London, Greater London, United Kingdom William Hill Full time £20,000 - £30,000 per year

    Customer Service RepresentativeAdvertising location5, Ilderton Road, London, England, SE16 3JUContract typeFull-timeHours30Salary£ London Weighting Allowance

  • Customer Service Representative

    2 weeks ago

    London, Greater London, United Kingdom William Hill Full time £20,000 - £25,000 per year

    Customer Service RepresentativeAdvertising location30/32, Electric Avenue, Brixton, London, England, SW9 8JRContract typePart-timeHours30Salary£ London Weighting Allowance

  • Customer Service Representative

    2 weeks ago

    London, Greater London, United Kingdom Royal Den Hartogh Logistics Full time £30,000 - £60,000 per year

    Job DescriptionAmbitious People Realising Creative Logistics Solutions.Where will you be working?Royal Den Hartogh Logistics is aleading logistics service providerfor the chemical, gas, polymer, and food industries.Founded in 1920in the Netherlands, our family-owned company strongly focuses on safety and sustainability. Together with our customers and...

  • Customer Service Representatives

    6 days ago

    London, Greater London, United Kingdom Sato Full time £25,000 - £40,000 per year

     We are committed to delivering exceptional service to our customers. As a dynamic and fast-growing company, we're looking for passionate, friendly, and solutions-driven Customer Service Representatives to join our team. You will be at the forefront of our customer experience, helping customers with inquiries, resolving issues, and ensuring satisfaction.Key...

Customer Service Representative

2 weeks ago

London, Greater London, United Kingdom Luca Faloni Full time £25,000 - £35,000 per year

Location
: Kensington, London

Working arrangement:
80% office / 20% remote (WFH on Fridays)

At
Luca Faloni
, we create timeless menswear crafted with Italian excellence. As we continue to grow, we're looking for a
Customer Service Representative
to join our team and help us deliver the exceptional client experience we're known for.

About the role

As a Customer Service Representative, you will be the voice of Luca Faloni, supporting our global customers with professionalism, warmth, and efficiency. You will handle enquiries across email, live chat, and phone, ensuring every client interaction reflects our commitment to high-quality service.

What you will do

  • Provide timely and accurate responses to customer enquiries
  • Process orders, returns, and exchanges
  • Investigate and resolve delivery or product-related issues
  • Maintain strong product knowledge to assist clients effectively
  • Collaborate with store teams, logistics, and HQ departments
  • Identify opportunities to improve the customer experience

What we are looking for

  • Previous experience in customer service or a client-facing role
  • Strong communication skills and excellent written English
  • A solutions-focused approach with great attention to detail
  • Ability to multitask and stay organised in a fast-paced environment
  • A warm, professional, and positive attitude

What we offer

  • Competitive salary
  • Staff discount on all Luca Faloni products
  • Opportunity to grow within a fast-expanding brand
  • Supportive, international team environment
  • Beautiful products you will be proud to represent
  • If you are passionate about delivering outstanding customer experience and want to be part of a growing luxury brand, we'd love to hear from you.

We are an equal opportunities employer. We are committed to equality of opportunity and to following practices which are free from discrimination. Please, inform us confidentially if you may require any special accommodation or clarification concerning our recruitment process
.

We deal with recruitment directly so if you are a recruitment agent please do not contact us, we do not require recruitment services and we apply no exception to this rule.

Due to the high volume of applications we receive, we regret that we can only contact candidates who are invited for an interview. If you do not hear from us within two weeks of submitting your application, it means you have not been successful on this occasion. However, we encourage you to stay connected with us and follow our updates for future opportunities. Thank you for your understanding and interest in joining our team