Assistant General Manager

8 hours ago

London E, United Kingdom Draughts Ltd Full time £35,000 - £40,000 per year

Draughts is a trailblazer in experiential hospitality, redefining board games for a modern audience. Our mission is to entertain our customers with amazing food and drink whilst providing a healthy balance between the analogue and digital world. We do this by creating welcoming spaces that encourage people to be present and connect with each other, playing any of the 1000 unique board games on our shelves.

Our venues are uniquely designed to provide the perfect intimate atmosphere to enjoy our great service, food and drinks and games experience.

Purpose

As an AGM at Draughts, you are a key leader in ensuring the venue operates to the highest standards every day. You take ownership of the guest experience, lead the team with clarity and purpose, and support the General Manager in delivering strong results across service, standards, and team performance. You adapt confidently to the needs of the business and set an example through your professional approach, attention to detail, and commitment to creating a welcoming environment for guests and staff alike.

What You Will Do

You will lead by example. Whether briefing the team before service, jumping in to support during a busy wave, or responding to a guest issue with calm and confidence, you are a steady hand and a motivating presence. You will help train new starters, share feedback with the General Manager, and build trust across the team by being fair, clear and always approachable.

You will keep a close eye on the detail. That means making sure food and drink go out right, lights and music set the right tone, and the venue looks and feels welcoming from open to close. You will stay on top of stock use, manage labour, and address anything that could affect service or safety. This includes maintenance issues, incidents and near misses.

You will also be accountable for delivering tasks and projects set by the management team and for identifying improvements to ways of working. You understand the fast-moving nature of the business and approach challenges with a solutions-focused mindset. You stay calm under pressure, adapt priorities as needed, and support the wider management team in achieving operational and commercial goals.

What We Are Looking For

You have experience leading teams and are a natural leader who others look to for support and direction. You are approachable, engaged and steady on shift, no matter how busy it gets. You believe the people story is key to a great business and you lead with care rather than ego. You are proactive, commercially aware and take pride in the detail. Whether juggling multiple tasks or guiding your team through a challenge, you stay calm, think ahead and communicate clearly. You are motivated to grow, always learning better ways to operate, and you know how to lift a room without losing focus. You bring warmth, consistency and a mindset of "what can I do to help" every single day.

What you get

At Draughts, you are part of a team that values creativity, curiosity and connection. We are a growing brand with big ideas, and you will have the chance to shape how we evolve. You will be supported in your development, encouraged to bring ideas to the table, and surrounded by people who care about what they do. We work hard, we learn together and we have a lot of fun doing it. And yes, there are always games. Lots of games.

Job Types: Full-time, Permanent

Pay: £35,000.00-£40,000.00 per year

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount

Experience:

  • Assistant manager: 1 year (required)

Work Location: In person

  • Assistant General Manager

    4 days ago

    London E AA, United Kingdom Brother Marcus - Brothership Full time

    Assistant General Manager - Up to £50,000 per yearAt Brother Marcus, we have exciting opportunities for a talented leader and hospitality obsessed Assistant General Manager to join and help lead our growing team.With five premium casual dining restaurants across central London, Brother Marcus is at the forefront of bringing modern, vibrant flavours of the...

  • General Manager

    1 week ago

    London E, United Kingdom Pho Full time £46,000 - £46,300 per year

    We invite you to join Pho.And come be part of this stylish and lively restaurant brand.We're looking for a cool energetic General Manager to lead our team in Pho Canary WharfThis is for a General Manager who knows their stuff, gives a sh**t about this crazy hospitality world, and just simply gets itSalary offer of up to £44,600 includes earnings received...

  • General Assistant

    1 week ago

    London E QL, United Kingdom GLL Full time £20,000 - £25,000 per year

    Lee Valley Ice CentreGeneral Assistant – Flexible WorkerEvenings, weekends and holidaysGLL is looking for a General Assistant – Flexible Worker to join the team at Lee Valley Ice Centre. You'll be involved in key aspects of the operational services across all areas of the centre including ice operations, fitness and sales. If you have the passion to...

  • Operations Manager

    2 weeks ago

    London E, United Kingdom GENERAL OPTICAL COUNCIL Full time £60,000 - £90,000 per year

    Job AdvertPlease see job description for more informationRole PurposeThe role holder will primarily lead and manage the performance of the triage function, ensuring that initial concerns raised against registrants are assessed promptly, proportionately and appropriately against the General Optical Council's (GOC) published Acceptance Criteria. This includes...

  • General Manager

    1 week ago

    London E, United Kingdom urbanbubble Full time £65,000 - £100,000 per year

    Job AdvertWe're looking for a General Manager to oversee all aspects of management across our residential site in Stratford, LondonOur Rondo luxury new Build to Rent development is a stylish development with 301 units under management. There is an exciting array of amenities for our residents including a Gym, Gym Studio, Cinema room, Private Dinging Rooms...

  • Assistant General Manager

    2 weeks ago

    Bethnal Green E HN, United Kingdom Clockin Fittness Full time £36,000 - £52,000 per year

    Feel Harmonia – Company OverviewFeel Harmonia is a women's-only health and wellness hub based in London. We're creating a safe, calm and beautifully designed space where women can train, recover, socialise and feel supported all under one roof.We're not a traditional gym. Our first site will feel more like a blend of a gym and a members' club, with a...

  • General Manager

    2 weeks ago

    London E HD, United Kingdom Young's Pubs Full time £30,000 - £60,000 per year

    General Manager - Live in - Up to 45k plus up to 100% bonusWe're looking for a General Manager for the Green Goose in Bow - possibly one of London's coolest neighbourhood pubs, situated a stone's throw from Roman Road. The Green Goose is modern day cockney pub , and we're looking for a real people person to be the face of this community business.The bar is...

  • Deputy General Manager

    6 days ago

    London E QL, United Kingdom Yard Sale Pizza Full time £31,000 - £37,000 per year

    Yard Sale Pizza is on the search for a Deputy General Manager to join our amazing team.In return you will receive a competitive base salary up to £34,000 per annum plus a generous bonus and excellent benefits£31,000 - £34,000OTE - £37,000Who are we?Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney....

  • General Manager

    4 days ago

    London E EN, United Kingdom Barge East Full time

    General Manager – Barge East (Hackney Wick, London)Salary: £52,000 – £60,000 + Performance BonusLocation: East London | Full-time | Permanent2 AA Rosette quality neighbourhood restaurant & award-winning outdoor garden venue | Strong kitchen operations focusBarge East is one of London's most unique dining destinations - a 2 AA Rosette quality...

  • General Manager

    2 weeks ago

    East London E, United Kingdom Surety Hospitality Full time £60,000 - £65,000 per year

    Interim General Manager (2-Month Contract)Michelin-Starred Restaurant – Central London£60,000 - £65,000 | Immediate Start PreferredAre you ready to lead one of London's most exclusive culinary destinations - if only for a season?Our client, a Michelin-starred institution in the heart of the City, is seeking an exceptional Interim General Manager to take...