Front of House Receptionist

6 days ago

Monmouth NP BX, United Kingdom Total Look Monmouth Limited Full time

Are you passionate about delivering an exceptional customer experience? Our recently renovated, high end hair salon is looking for a Front of House Receptionist who understands that every client interaction is an opportunity to impress. We need a friendly, outgoing, and professional individual to manage our front desk with grace and efficiency, ensuring that every guest feels welcome and relaxed from the moment they step through the door.

Hours:

  • Tues 08:30 - 15:00
  • Wed 08:30 - 15:00
  • Thurs 08:30 - 17:30
  • Fri 12:30 - 16:30

We are a modern and flexible employers that values a healthy work - life balance. We prioritise time with our loved ones at the weekend so do not work on Saturdays. We are willing to consider a modified working pattern for the right candidate.

Key Responsibilities:

  • Greet and welcome guests as they arrive at the office
  • Answer and direct phone calls in a professional and courteous manner
  • Provide information to callers and visitors about the company and its services
  • Become a proficient of the salon management software package to capture and manage all appointment and salon transactions.

Requirements:

  • Proven experience as a receptionist or in a similar role
  • Excellent communication skills, both verbal and written
  • Strong organizational skills with the ability to multitask effectively
  • Professional appearance and demeanour
  • Ability to work independently with minimal supervision
  • IT skills for basic office applications and willingness to upskill on salon management software

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as requested to meet the ongoing needs of the salon.

If you match the above requirements, we would love to hear from you. Please submit your resume along with a cover letter highlighting your relevant experience.

Job Types: Part-time, Permanent

Pay: £12.50-£13.50 per hour

Expected hours: 22 – 26 per week

Benefits:

  • Company pension

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Customer service: 3 years (preferred)
  • Administrative: 3 years (preferred)

Language:

  • English (required)

Licence/Certification:

  • Driving Licence (preferred)

Work Location: In person

Expected start date: 17/11/2025

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