HR Shared Services People Administrator

We are FBC UK, Fox's Burton's Companies ……And we bake the UK's most incredible biscuits (we might be slightly biased, but we will leave that for you to judge).

FBC UK was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company.

We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We are proud manufacturing partners to some of the biggest UK retailers and household names.

We bake our incredible biscuits at eight bakeries across the UK, located at Isle of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset and our HQ in St Albans. Together, we employ circa 4,000 amazing colleagues across all our locations.

Whilst we know that we have delicious products we also know that that the key ingredient to our success is our people, and the passion we have for our brands. You could be the jammy to our dodger, party ring to our Fox's or the choc-chip to our Maryland? We knead people with innovative ideas, an entrepreneurial spirit, and the commitment to drive FBC UK to success.

Join us at this exciting time of change in our organisation and help us shape the future of HR Services within FBC UK. The role of the HRSS Support is to provide a high-quality HR service to all our colleagues across the business.  This includes a customer centric approach to administration support, including being the first point of contact for people queries.

• Be a Change Agent; assist with reviewing our people processes and how we work.
• Manage administrative processes across the employee lifecycle, inclusive of new starters, leavers, and any contract changes.
• Handle employee queries in an efficient and sensitive way.
• Provide accurate reports from SuccessFactors and any other systems as and when requested.
• To meet with and coordinate delivery of new starter inductions and ensure induction and learning pathways are appropriately assigned. 
• Monitoring employee's probation periods ensuring accurate records are maintained to reflect status and working with HRBP's and Line Managers to ensure the correct process is followed.
• To have a continuous improvement mindset and always be looking to improve.
• Use reporting in SuccessFactors to share people-based information with relevant colleagues.
• Provide first line support, information and guidance on policies and procedures and respond to any general queries within the agreed SLA.
• Maintain relevant documentation, ensuring all contractual/legal documents and templates are kept up to date and in line with current legislation.
• To collaborate and support the wider HR team with the delivery of any projects.
• Have a strong understanding of GDPR and how this impacts our working practices.

• CIPD or equivalent qualification is desirable
• Experience working with SAP is desirable
• Good interpersonal skills
• Attention to detail
• Self-motivated and driven
• Competent user of excel
• Excellent administration skills with a desire to continually improve and streamline processes
• Basic understanding of Employment Legislation
• Customer Centric approach to getting things done
• Able to work independently as well as part of a team

FBC UK is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at FBC UK. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

#LI-hybrid

#LI-VB1