Colleague Relations Lead

2 weeks ago

Ipswich, Suffolk, United Kingdom East of England Co-op Full time £50,000 - £60,000 per year

Job Title:
Colleague Relations (CR) Lead – Job Share

Location:
Wherstead Park, Ipswich, Suffolk

Salary:
£50,000 – £60,000 per annum (pro rata)

Hours:
Part-time, 22.5 hours per week, Monday to Friday

Contract Type:
Permanent, Hybrid working (minimum 2 days per week at Head Office or in the field)

Reporting to:
People Business Partnering Officer

Team:
People Business Partnering

Job Share Option:
This role is a job share position

About the Role:

Are you an experienced employee relations professional who thrives on solving complex people challenges - but also looking for a role that offers true flexibility? We're looking for a
Colleague Relations (CR) Lead
to join our People Business Partnering team on a
job share basis (3 days per week)
at the East of England Co-op.

As a senior ER subject matter expert, you'll co-lead the delivery of high-quality, consistent and legally compliant case management across the organisation. Working closely with another CR Lead and our People Business Partnering Officer, you'll advise leaders on complex cases, shape ER policy and governance, and build manager capability through proactive guidance and training.

If you're calm under pressure, confident influencing senior stakeholders and passionate about fair, people-first ER practices — this is your opportunity to make a meaningful impact while maintaining work-life balance.

What You'll Be Doing

  • Lead, coach and manage a team of CR Advisors, ensuring high-quality, consistent case management.
  • Act as escalation point for complex or high-risk ER cases, ensuring fair and legally sound outcomes.
  • Own and maintain ER policies, processes and governance frameworks.
  • Deliver training and guidance to build manager capability in handling ER issues.
  • Analyse ER data and insights to identify trends and drive continuous improvement.

What You'll Need

  • CIPD Level 5 or equivalent HR qualification/experience.
  • Extensive HR/ER experience, including managing complex or high-risk cases.
  • Deep understanding of UK employment law and ER policy frameworks.
  • Proven leadership and coaching experience within an ER or HR function.
  • Strong communication, analytical and stakeholder engagement skills.
  • CIPD Level 7 or tribunal experience (desirable).

Why Join Us?

At the East of England Co-op, we're proud to lead with integrity, fairness and respect. As
Colleague Relations Lead
, you'll play a key role in shaping how we support, protect and empower our colleagues, ensuring every case is handled with empathy and professionalism.

This is a fantastic opportunity to join a values-driven organisation that truly invests in its people and offers genuine flexibility. You'll enjoy hybrid working, collaboration across our People teams, and the chance to make a tangible impact on colleague wellbeing and organisational culture; all within a balanced, part-time role.

Apply now to lead positive, people-focused ER practice at our Co-op.

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