Bank Patient Services Administrator

1 week ago

Leeds, Leeds, United Kingdom Nuffield Health Full time

Bank Patient Services Administrator
Leeds Hospital | Outpatients | Bank | Ad Hoc |
£12.33 per hour

As the UK's largest Healthcare Charity, we're here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you'll help people feel at ease and find their way to where they're meant to be. If you're sensitive to people's needs and passionate about exceptional service, it starts with you.

As a Patient Services Administrator at our Leeds hospital, you'll have great communication, IT and keyboard skills. You're also able to explain sensitive or complicated information in a way that's clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

As a Patient Services Administrator, you will:

  • Help people feel comfortable when they visit your department

  • Use your empathy and customer service skills to build positive relationships

  • Answer the phone, deal with enquiries and book appointments face to face and over email

  • Welcome patients in person, directing them to the appropriate changing or waiting rooms

  • Work closely with colleagues to ensure the department runs smoothly

  • Ensure accurate data input and verification at all points of the journey

  • Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £25.00 a month.

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.  

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you. 

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