Digital Communications Officer

1 week ago

St Helens WA, United Kingdom St Helens Borough Council Full time

We're hiring a Digital Communications Officer

If you love variety, have a creative eye, and want to help make a meaningful impact we want to hear from you

In this role, you'll work with senior leaders, elected members and teams right across the council from public health and social care, to community safety, highways, recycling and beyond. One day you might be filming TikToks with one of our recycling crews and the next, you're capturing the latest developments on the regenerations of our town centres, or filming councillors as they visit local schools and businesses.

You'll help us to connect with more than 185,000 residents through platforms such as TikTok, Instagram, Facebook, LinkedIn and more creating scroll-stopping content that captures the heart of our 700+ services and the people behind them. We've got powerful stories to tell, and we need someone who knows how to make them shine.

We're looking for someone with the creativity and drive to take content from concept to completion shooting, editing, posting and adapting it for different channels. You'll be confident storyboarding ideas, spotting trends and turning them into engaging narratives, as well as working closely with colleagues both across the council and partner agencies. You'll use analytics and measure success, learn what resonates and refine your approach to deliver even greater impact.

Working as part of the media and digital team, the successful applicant will join an existing team of digital media and press officers, while working alongside the wider communications team. If you want to be a part of our team, we'd love to hear from you.

Making a Difference

Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people's lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Borough Council including the fantastic range of employee benefits and rewards on offer.

Please read the full job description and person specification carefully before applying. You can find these at the bottom of this advert.

For an informal chat about the role, please contact Emma Littler, Senior Digital Communications Officer, on

Equality & Diversity

We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. The council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within selection.

St Helens Council is officially recognised as one of the region's leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training & progression & staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.

All council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles.

We reserve the right to close the advert early if we receive sufficient applications. Apply early to avoid disappointment.

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