Membership Experience Host

2 weeks ago

Burton upon Trent, Staffordshire, United Kingdom 4ac0cea0-b2d6-4aaa-9fdb-778d9567cc43 Full time £15,000 - £25,000 per year

As a
Host
at Everlast Gyms, you'll be the first friendly face our members see when they walk through the door. More than just reception, this is a member-facing sales and service role where you'll play a key part in driving memberships, supporting retention, and ensuring every visitor feels welcome. You'll also take on key holder responsibilities, contribute to club operations, and support the wider team in delivering an exceptional member journey.

Job Description
What You'll Be Doing
This job is 20 hours
Welcoming members and guests, ensuring every interaction is positive and professional.

Supporting membership sales and retention by providing excellent service and guidance.

Driving secondary spend KPIs by promoting products and services available in-club.

Maintaining a high standard of cleanliness and hygiene across the club.

Acting as a competent key holder, opening and closing the club as required.

Handling administrative duties, including use of the membership software system.

Staying informed about fitness challenges, classes, and gym floor focuses, actively taking part to promote engagement.

Supporting the Fitness Manager and wider team in delivering gym floor initiatives.

Ensuring member feedback and complaints are handled professionally and escalated when needed.

Actively experiencing the products and services on offer so you can confidently recommend them to members.

Qualifications
About You
Outgoing, Positive, And Passionate About Delivering Great Customer Experiences.
Confident in administration and able to handle day-to-day club systems.

Sales-focused, with the drive to hit membership and retention targets.

Flexible and adaptable – able to work varied shifts and step into operational/key holder duties when needed.

Passionate about fitness, with a genuine interest in our products and services.

Ambitious, with a willingness to learn and develop your skills for future progression.

Additional Information
Why Join Us?
We offer more than just a job – at Everlast Gyms, you'll be part of a fearless team with opportunities to grow across the wider Frasers Group.

Here's What You Can Expect

  • Free gym membership.
  • 20% discount across all Frasers Group brands.
  • Monthly Frasers Champion awards – winners receive double their salary for the month.
  • Opportunity to deliver personal training sessions (if qualified).
  • Training and development opportunities to grow your career.

At Frasers Group, We Live By Our Principles

  • Think without limits – move fast, think fearlessly, and take the team with you.
  • Own it and back yourself – own the basics, your role, and the results.
  • Be relevant – to our people, our partners, and the planet.

  • Membership Experience Host

    4 days ago

    Burton upon Trent, Staffordshire, United Kingdom Frasers Group Full time £15,000 - £25,000 per year

    Company Description As a Host at Everlast Gyms, you'll be the first friendly face our members see when they walk through the door. More than just reception, this is a member-facing sales and service role where you'll play a key part in driving memberships, supporting retention, and ensuring every visitor feels welcome. You'll also take on key holder...

  • Senior Platform Certification Engineer

    2 weeks ago

    Burton upon Trent, Staffordshire, United Kingdom Frazer-Nash Consultancy Full time £45,000 - £65,000 per year

    TitleSenior Platform Certification EngineerTitle:Senior Platform Certification EngineerSalary range:£45,000 to £65,000 per annum depending on experienceLocation:Burton, Bristol, Gloucester or PlymouthWorking Pattern:We operate a flexible hybrid working pattern at Frazer-Nash, with time split between the office, client sites and working from home.Closing...

  • Retail Assistant

    4 days ago

    Burton upon Trent, Staffordshire, United Kingdom Screwfix Full time £20,000 - £40,000 per year

    OverviewYou'll be at the core of Screwfix, making sure our customers are the heart of everything we do. You'll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you'll always be kept busy. And with the help of our excellent training programmes and varied shift...

  • Digital Support Analyst

    2 days ago

    Burton upon Trent, Staffordshire, United Kingdom Greene King Full time £40,000 - £70,000 per year

    In your role as Digital Support Analyst you will….Be responsible for Incident Management; technical triage, ticket management through internal and 3rd party support teams and proactively monitorManage CI changes through IT's change control process and for any security enhancements or remedial activities and management of changes raised through projectsWork...

  • Senior Residential Support Worker

    7 days ago

    Burton upon Trent, Staffordshire, United Kingdom Pathways Residential Child Care Ltd Full time £33,000 - £35,000 per year

    Senior Residential Support Worker – Children's Home (EBD)Location: Burton-on-Trent, StaffordshireSalary: £33,000 – £35,000 per year (inclusive of sleep-ins)Contract Type: Full-time, PermanentMake a Lasting Difference in a Child-Focused EnvironmentAre you an experienced Residential Support Worker ready to progress into a senior role? We are looking for...

  • Ancillary Assistant

    4 days ago

    Burton upon Trent, Staffordshire, United Kingdom Esteem Multi-Academy Trust Full time £18,327 per year

    Job Reference #EDV/2025/FPS/21937LocationBitham Lane, Stretton, Burton-on-Trent, Staffordshire, DE13 0HBContract TypeNot ApplicableContract TermNot ApplicableSalary£18, £18,327.00 Annually (FTE)Support Pay Scale Grade 2 (Points 3 ) Actual Salary £18,327Closing Date11:59pm, 5th Dec 2025Start DateASAPPositions Available 1Interview Date(s) 8 December...

  • Finance Business Partner

    2 weeks ago

    Burton upon Trent, Staffordshire, United Kingdom The Football Association Full time £40,000 - £80,000 per year

    We are seeking a collaborative and highly numerate Finance Business Partner with strong stakeholder-management skills, to be based at The National Football Centre, St. George's Park.In this role, you will be responsible for maintaining accurate financial records and delivering timely, insightful internal reporting. You will act as key liaison for the St...

  • General Manager

    4 days ago

    Burton upon Trent, Staffordshire, United Kingdom Bella Italia Full time £30,000 - £60,000 per year

    At Bella Italia, we believe that the best moments in life are spent with loved ones—sharing food, friendship, and laughter around the Italian table. If you're a passionate leader who loves hospitality and thrives in a high-energy environment, this is the role for youCome and be part of our family as aGeneral Manager.Why Bella?We know that happy teams...

  • Partnership Lead

    2 days ago

    Burton upon Trent, Staffordshire, United Kingdom The Football Association Full time £40,000 - £70,000 per year

    A game for all...The FA are excited to be searching for a Partnership Lead to join our FA Learning department. In this key role, you will support the strategic pillar in line with the FA Learning strategy of developing valued partnerships.The business unit has several significant partnerships, and this role will be pivotal in supporting the Head of Business...

  • Women's Physiotherapy Pathway Lead

    2 days ago

    Burton upon Trent, Staffordshire, United Kingdom The Football Association Full time £60,000 - £90,000 per year

    Impact, on and off the pitch...Are you ready to make a real impact on the next generation of elite women's footballers? The FA is on the hunt for aWomen's Physiotherapy Pathway Leadto drive innovation, excellence, and player performance across England's Women's pathway teams (U15 – U23).In this pivotal role, you willshape and deliver a cutting-edge...