Key Account Support

Techtronic Industries (TTI) is a world leader in cordless technology spanning power tools, accessories, hand tools, outdoor power equipment, as well as floorcare & cleaning products. Our focus is on end-users that range from professionals in the industrial, construction and infrastructure sectors to DIYers in home improvement, repair, and maintenance. TTI's powerful brand portfolio includes MILWAUKEE, RYOBI, AEG - recognized worldwide for their deep heritage and innovative product platforms of superior quality.

The company maintains a global manufacturing and product development footprint, with record world-wide sales of approximately US$14.6 billion and around 49,000 employees in 2024. Hiring exceptional people is a top focus at TTI. This drives a high-performance culture across all levels of our organization and helps to achieve our vision of being number one in the industries we serve. Our unique high-speed decision-making process supports our acute focus on developing superior products and meeting high customer expectations. We view our winning culture as a competitive advantage that powers our growth.

Join Ryobi UK as a Key Account Support
Are you ready to take your career to the next level? This is your opportunity to work in a dynamic and challenging National Account environment with a first-class product and sales team. At a time of significant company growth, you'll have countless opportunities to excel; both personally and with your assigned national accounts.

Why Join Us? – Our Benefits
At TTi, we know our people are the key to our success. That's why we offer a comprehensive benefits package, including:

• Free on-site parking at the office
• Non-contractual work-from-home option (after successful completion of first 3 months)
• 25 days holiday + bank holidays
• Private Medical & Dental Insurance
• Group Life Assurance Benefits
• Annual Gym Allowance
• Discounted Milwaukee, Ryobi & VAX products
• Access to our TTi Benefits Hub with discounts at major retailers
• Support towards Eye Sight Tests for DSE use
• On-site restaurant and coffee shop
• Employee Assistance Programme – confidential 24/7 helpline for wellbeing support

Key Responsibilities

• Manage weekly customer orders and review stock status.
• Negotiate directly with customers to resolve account-related issues, including fines for stock availability.
• Maintain and update master account data information.
• Prepare and deliver monthly and quarterly management reports, including standardized sales performance analysis.
• Collaborate with cross-functional teams (supply chain, warehouse, and customer service) to ensure compliance with account-specific requirements and regulations.
• Communicate relevant updates to all departments to meet account expectations effectively.
• Support the day-to-day management of assigned accounts.
• Assist with project management.
• Carry out any ad-hoc tasks as required by your Line Manager.

Skills & Experience

• Highly self-motivated with the ability to work independently, including occasional travel to customer head offices (when required).
• Minimum of 1 year's experience in a sales environment.
• Strong proficiency in Excel and general computer literacy.
• SAP experience desirable.
• Excellent written and verbal communication skills.
• Organised with a methodical approach.
• Able to solve problems in a timely manner and work to deadlines.
• Able to multi-task effectively, working concurrently on several projects.
• Detail-oriented and enjoy analysing issues and finding the right approach.
• Able to direct, interact, and negotiate with colleagues from multiple departments.

At TTI, we are committed to being an equal opportunity employer. We believe in creating a supportive environment where everyone can thrive and grow. If you're looking to join a forward-thinking company that values collaboration, innovation, and impact — we'd love to hear from you. Apply now and be part of something exciting

Visit to find out more about us