Administrator

Date: 27 Oct 2025

Job Location:
Gloucester

This is a Gloucestershire County Council job.

• Job Title: Administrator
• Job Location: Telecare
• Salary: £25,185 - £25,989 per annum
• Hours per Week: 37.00
• Contract Type: Permanent
• Closing Date: 09/11/2025
• Job Requisition Number: 12818
• This post is not open to job share

Are you looking to join a friendly and supportive administration team at Gloucestershire County Council?

Then we would love to hear from you

About the role:

We are looking for a full time Team Administrator who enjoys working as part of a team to join our Telecare Team, based in Shire Hall, Gloucester.

Telecare uses assistive technology to support safety and independence at home. A wide range of equipment is available depending on an individual's needs. It can include equipment that can be used to alert a monitoring centre in emergencies (e.g. falls or wandering), notify on-site carers via pagers, or provide prompts to reduce the need for care visits

As a Team Administrator you will provide an efficient clerical and administration service. You will assist in the delivery of a comprehensive support service that our team provides in meeting the needs of the wider community.

You will be part of a friendly, supportive, and established team. We offer flexible working with a mix of office and home working.

About you:

You will have strong communication and organisational skills. Ideally you will have some experience of working in a busy office environment. You will be a competent user of Microsoft Office.

You will be taking calls from internal colleagues as well as members of the public, so a professional telephone manner is a must.

You will be using the Liquid Logic system so knowledge of this would be beneficial, however full training will be given.

If you are proactive and enjoy working within a team, then this could be the ideal role for you.

Our values are at the heart of everything we do and how we treat each other. They provide essential guiding principles about the way that we work and set the tone for our culture, and identify what we, as an organisation, care about. Read more about our values on our website.

If you hold the same behaviours and approach, then we want to hear from you In exchange, we will provide you with full training and support to help you succeed in your role.

About us:

This is a great time to join Gloucestershire County Council, as Adult Social Care is on an exciting innovation journey, which focuses our approach into being more creative, strengths-based and person-centred, to ensure that we work together to 'Make the Difference' to our local communities.

Gloucestershire County Council provides the following rewards package in return for your hard work:

• Regular formal and informal support
• Safe, supportive and positive working environment with regular, robust supervision
• 25.5 days annual leave rising to 30.5 days after 5 years' service, plus bank holidays
• Access to the Local Government Pension Scheme
• Access to training and workshops so you can develop your skills
• Clear career progression pathways, to support you in progressing professionally and personally
• Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
• Cycle to Work scheme
• Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
• Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply)

We're closer than you think:

We are an easy commute from many locations, view our commuting times map to see what we mean.

Applying:

Please write your application with consideration for the essential criteria in the Job Profile (see link below). Your application should include examples of why you should be considered and cover the experience, skills and knowledge that you would bring to the post.

For an informal discussion, please contact to arrange a convenient time for a call back.

Or click 'Apply'

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.

Additional Information:

To access the Job Profile for this role, please follow the link below:

Job Profile - Team Administrator

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

We reserve the right to close this vacancy early due to the volume of applications received and / or due to the needs of the service. The advert will be open for a minimum of 7 business days. If you are interested in applying, we encourage you to submit your application as early as possible.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire's diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.