Administration Assistant and Receptionist

Administration Assistant and Receptionist - Aurora Severnside School

Location: Berkeley, South Gloucestershire  

Actual salary: £13, £14,193.89

Hourly rate: £ £12.71

Hours: 25 hours per week – Term time only (8.30am-1.30pm, Monday – Friday)

Aurora Severnside is a bespoke school for 11-16 year olds with SEMH needs, having taken the best elements of a mainstream school and the best elements of a special school to create an environment where young people can achieve their own goals and thrive in a future of their own choosing. We aim to prepare students for life beyond school, so further education and employability is truly at the heart of our culture and ethos. 

Your Role:

We are seeking a professional and welcoming Administration Assistant to be the first point of contact for all visitors and callers to our site. This role is key to creating a positive first impression and ensuring the smooth running of front-of-house operations. You will be responsible for managing reception and telephone duties, greeting and assisting visitors, handling deliveries, and supporting the wider administration team with a variety of day-to-day tasks.

Your responsibilities will include managing meeting room bookings, maintaining a tidy and inviting reception area, and ensuring all safeguarding and security procedures are followed. You'll also assist with diary management, document preparation, and general administrative duties such as filing, typing, and managing post. This is a varied and rewarding role that requires excellent communication skills, attention to detail, and a proactive approach to supporting the team.

Please see the following below for our full job description: Administration Assistant & Receptionist- JD - Severnside School

What you'll bring:

• Excellent communication skills, both verbal and written, with a friendly and professional manner.
• A good level of literacy and numeracy, ideally supported by 5 GCSEs (or equivalent) at grade C or above, including English and Maths.
• Proven experience in an administrative role, demonstrating reliability and attention to detail.
• Strong IT skills, including proficiency in Microsoft Excel, Word, Outlook, and PowerPoint, with the ability to learn new systems and databases.
• Great organisational skills, with the ability to manage your own time effectively and handle multiple tasks simultaneously.
• A discreet and confidential approach, with a dependable and trustworthy attitude.

What's on Offer at Aurora?

We believe in supporting you as much as we support the children and young people in our care. Here's a snapshot of the fantastic benefits waiting for you:

Grow with Us – Training & Development

Learning never stops at Aurora We offer a wide range of training programmes and career development opportunities to help you build your skills and reach your goals.

Save Money on Everyday Essentials

With the rising cost of living, our Perkbox app helps you stretch your money further:

• Discounts on groceries, phone plans, internet, dining out, gym memberships & more
• Access to our Cycle to Work and Car Scheme

Competitive Pay & Reward

We regularly benchmark our pay and benefits to stay ahead of the curve. You'll enjoy:

• Enhanced Annual Leave
• Company Sick Pay
• Enhanced Pension
• Life Assurance

24/7 GP Access – For You & Your Household

Need a doctor? No problem. Book a phone or video appointment anytime, day or night. This service covers everyone in your household.

UK Health Cash Plan

Cover everyday healthcare costs like dental and optician bills. You and your children are included in the scheme, and you can upgrade to add your partner too

Employee Assistance Programme

Your wellbeing matters. Get confidential support on a wide range of issues, including:

• Freephone counselling (available 24/7)
• Online tools and resources

Refer a Friend – Earn £1,000

Know someone who'd be a great fit? Refer them and get rewarded
(*Terms apply)

How to apply?

Please complete an online application form in full, remembering to include all employment and education details.  If you need any assistance or would like any more information, please contact Adele in the Aurora Group Recruitment Team at

Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check.

The post is exempt from the Rehabilitation of Offenders Act 1974 and the Aurora Group is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.

The Aurora Group is committed to safeguarding and promoting the welfare of the children and young adults in our care and is a disability confident and equal opportunities employer.

This advert could be taken down at any point in time without prior notice if the position is filled. 

Please note that candidates that are shortlisted might be subject to an online search.