Medical Equipment Training and Integration Lead

An exciting permanent opportunity has become available within the Medical Equipment Training and Equipment Library team at King's College Hospital.

This would suit someone with a background in a managerial role, in medical equipment training, in medical equipment library, in medical equipment workshop service and in quality management.

There will be opportunities to lead cross-site teams, provide equipment training and equipment library support, lead equipment deployment training delivery, lead projects related to medical equipment management, and manage and lead the quality and certification process.

The post holder will lead medical device training and library services across the organisation. The post holder will act the Trust's expert in medical devices training ensuring trust compliance with the Care Quality Commission (CQC) requirements. The post holder will manage an effective equipment library service to all wards / departments and develop library services in line with departmental objectives.

The Department is registered to ISO 13485:2016 and the post holder will assist in developing systems to achieve high standards of quality across the equipment library services and training.

The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.

Main Duties and Responsibilities

Education and Training

Coordinate and monitor the medical equipment training provided by outside bodies (for example medical device manufacturing companies).

Deliver medical devices training/ presentations to groups and one to one where required.

Liaise with medical and nursing directorates to further develop training competencies and knowledge verification systems for relevant staff at all levels.

Lead in the development of alternative or enhanced methods of training delivery via available media in collaboration with information technology experts

Lead in the development of an audit programme to evaluate local training systems and advice and assist Ward/Department managers to improve staff training compliance and training records.

Ensure that records of training are maintained and kept up to date on the Trust's equipment training database and report on compliance with medical equipment training across the Trust.

Lead in communicating medical device training compliance levels with wards and caregroups.

Liaise with medical equipment training supervisors and verifiers throughout the Trust and ensure that in-house training sessions are efficient and meet demands.

Ensure effective and timely advertising for all training initiatives to their target audience, using a variety of media.

Present performance reports on a higher level to the Medical Devices Group (MDG) to identify training gaps and agree action plans.

Support the Trust Medical Device Safety Officer in improving learning from adverse incident across the Trust by participating in improvement projects related to education and training.

Operational Performance

Be responsible for medical equipment libraries operations and for providing an effective medical equipment library service across the organisation.

Line manage the medical equipment library/training supervisors.

Liaise with users of the Equipment Library, in particular the Clinical Site Managers, to ensure the current and future availability of equipment in the Library.

Monitor the use of the Equipment Library to ensure the adequate provision of equipment in the Library.

Monitor the service requirement for other sites without the library services and lead on setting up the service if required.

Provide reports and analyses of Equipment Library usage to monitor resource levels, predict trends and plans for future resource requirements.

Liaise closely with other Service Managers in MEMS to develop priorities for the servicing and supply of equipment through the Equipment Library.

Administrative Responsibilities

Supervise the interface between users of equipment in the Trust (and potentially other clients) and the servicing and repair function provided by MEMS.

Monitor and develop operating procedures for the MEMS equipment reception function.

Ensure that staff are adequately trained to provide an appropriate level of advice and assistance to users of the MEMS service.

Oversee the availability of identified, suction and medical gases items and medical device related consumables to clinical users.

Governance / Quality Control

The post holder is responsible for:

Hold overall responsibility for the development, implementation, and ongoing management the EME aspects of the departmental quality management system, ensuring continuous compliance with accreditation standards (ISO and regulatory requirements. Ensuring all work is undertaken in accordance with the Departmental quality system ISO 13485.

Lead the delivery of service activities to the highest possible standards, supporting Trust-wide quality improvement initiatives and aligning with the Equality, Diversity, and Inclusion Strategy.

Ensure audit trails, equipment records, and maintenance reports are comprehensive, accurate, and readily available for inspection.

Oversee the regular review and improvement of quality systems and procedures, working with Band 7 leads and other stakeholders to ensure consistency and effectiveness.

Drive and support audit processes, including routine internal quality reviews and compliance assessments.

Lead on proposing and implementing changes to departmental processes and procedures, ensuring these are reviewed, approved, and embedded across the team.

Use data from performance monitoring and service audits to inform continuous improvement initiatives. Monitoring and addressing non-conformities within the quality system, developing a plan of corrective actions and overseeing the implementation of these in time for any re-inspection.

Ensure governance compliance in relation to adverse incidents, supporting investigations as required and feeding back into policy and training improvements.

Conducting user service satisfaction surveys. Reviewing these with the department and setting out a programme of improvements in response.

Leading the programme of audit and inspections of the EME workshop, the training service and, the equipment library service.

Participate in projects across the organisation to bring about any necessary change resulting from device alerts or adverse incident investigations.

People Management and Performance

Lead, coach and manage the performance of the team in line with good people management practices. Ensuring excellence is recognised and underperformance is addressed.

Participate in regular performance appraisal meetings and ensure each member of the team has a clear set of objectives and development plans.

Ensure the team is compliance with all statutory, mandatory training together with any professional training requirements, ensuring they are up to date and fully compliant.

Manage team absences including sickness in line with Trust policy ensuring the appropriate return to work meetings occur, e-roster is updated and productivity is at keep to the highest possible level.

Identify and fill any vacancies that arise within the team in line with the Trust's recruitment policy and process.

Identify talent and support the internal talent management process in order attract and retain and succession plan for your people.

Review skills mix at regular intervals in order to identify any potential opportunities to maximise resource utilisation / allocation, ensuring job descriptions are kept up to date.

Ensure overall wellbeing of the team is maintained. Continuously support in improving the morale of the team and implementing a culture of zero-tolerance for bullying and harassment.

General

The post holder has a general duty of care for their own health, safety and wellbeing and that of work colleagues, visitors and patients within the hospital, in addition to any specific risk management or clinical governance accountabilities associated with this post.

To observe the rules, policies, procedures and standards of King's College Hospital NHS Foundation Trust together with all relevant statutory and professional obligations.

We want to be an organisation where everyone shares a commitment to delivering the very best care and feels like their contribution is valuable and valued.

At King's we are a kind, respectful team:

Kind . We show compassion and understanding and bring a positive attitude to our work

Respectful . We promote equality, are inclusive and honest, speaking up when needed

Team . We support each other, communicate openly, and are reassuringly professional

To observe and maintain strict confidentiality of personal information relating to patients and staff.

To be responsible, with management support, for their own personal development and to actively contribute to the development of colleagues.

This job description is intended as a guide to the general scope of duties and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the post holder.

All employees must hold an '' email account which will be the Trust's formal route for email communication.

Safe Guarding

The Trust takes the issues of Safeguarding Children, Adults and addressing Domestic Abuse very seriously. All employees have a responsibility to support the organisation in our duties by;

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Attending mandatory training on safeguarding children and adults

Familiarising themselves with the Trust's processes for reporting concerns

Reporting any safeguarding child or adult concerns appropriately