Community Engagement Coordinator

Community Engagement Coordinator – Plasma
Full time positions available across 3 locations: Birmingham New Street Donor Centre, Reading Donor Centre & Twickenham Donor Centre
Please specify your location on application
Job Summary
This role is critical to our future success in collecting Plasma & Blood donations. Through your efforts, you will be supporting the delivery of important Community Engagement activity for NHS Blood and Transplant that will save and improve people's lives.

As a Community Engagement Coordinator - Plasma, you will be working to help build our donor base of Plasma and Blood donors for one of our fantastic Plasma Donor Centres and raising awareness and educating communities about plasma donation. Key responsibilities include organizing and executing donor acquisition and awareness activities such as community events, on-site engagement at Plasma Donation Centres, and exploring business development opportunities

The position involves proactively approaching new businesses in line with strategic objectives, building and managing relationships with third sector and corporate partners to maximize benefits for NHSBT. Accurate maintenance of the Relationship Management database is essential, along with promoting Organ Donation and other forms of donation where appropriate.

You will also be using your organisational skills to coordinate and deliver events with the support of our talented events team.

Your weekly schedule in this varied hybrid role will be a mixture of home working, NHSBT centre base working, and delivering field-based activities within the local community.

If you like engaging with people from the community, love to take the lead and want to play a part in helping to save lives, this role is for you

Main duties of the job
Responsibilities
In this role you will support the plan for new recruits, raise awareness and educate about Plasma. Your responsibilities will include:

• Organising and undertaking new acquisition and awareness activity, such as events in the community, on-session engagement with donors at the Plasma DC and exploring all relevant business development opportunities.
• Approaching new businesses as agreed with their line manager / within the strategic plan to meet organisational objectives.
• Developing key relationships with key third sector and corporate organisations within the region.
• Managing relationships so that they provide maximum benefit to NHSBT.
• Maintaining the Relationship Management database in a timely and accurate manner.
• Promoting organ donation and other forms of donation where appropriate.

About You
Experience and Knowledge

• Experience in a marketing related role with evidence of positive customer benefits
• Good understanding of key communication channels such as social media, printed communications, digital communication and email and the benefits/risks
• A proven record in delivering positive results
• Experience of working with information technology using Microsoft Office packages (Outlook, Word, Excel, Teams and PowerPoint)

Qualifications And Training

• Degree or equivalent relevant experience to degree level
• Demonstrates commitment to own continued professional development (CPD)

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.
About Us
At NHS Blood and Transplant, we're incredibly proud of the many talented people who come together every day to make our organisation the very best it can be. We have clearly defined values that are centred around offering exceptional care to our donors and their families. We take care of each other too and we focus on building our expertise so we can change lives, provide quality support and offer fulfilling careers.

It's an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year. We offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and competitive pension scheme.

We are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with and positively encourage applications from all sectors of the community.
Three small words, one big difference -
Caring, Expert
and
Quality
.

Together we'll save and improve more lives than ever

This vacancy will close at 23:59 on Sunday 23rd November 2025 however the advert may close early if we receive a high number of applications so it's advised to apply early.
Interviews are anticipated to be held W/C Monday 8th December 2025 – subject to change.