ERP Integration Lead

Applications close: Monday 10th November 09:00

Join us as an ERP Integration Lead and play a vital role in shaping the backbone of our global ERP transformation. In this pivotal position, you'll take ownership of designing, building, and managing integration solutions across multiple systems — ensuring that our data and technology seamlessly connect to deliver smooth, reliable business operations. You'll act as the key point of contact for both internal teams and third-party vendors, leading integration design, governance, and continuous improvement initiatives. This is an exciting opportunity to be part of a dynamic, global programme that supports Merlin's continued growth and innovation.

This is a hybrid position based at our Head Office in Southwark.

Key Responsibilities

• Collaborate with business analysts and stakeholders to translate functional requirements into robust integration designs and technical specifications.

• Lead the design, build, and deployment of integration solutions across in-house and third-party platforms.

• Serve as the main point of contact for integration activities, queries, and escalations, ensuring clear communication across teams.

• Oversee documentation for all integrations, ensuring full visibility and traceability of design, build, and testing activities.

• Partner with the Data Manager to maintain data integrity, monitor data quality, and address integration-related issues.

• Manage integration testing across unit, system, and user acceptance phases to ensure business and technical alignment.

• Maintain governance and compliance through documentation, data flow diagrams, and change control processes.

• Develop and implement strategies for orchestration and data movement services, ensuring they align with business goals and IT standards.

• Lead automation and optimisation of workflows to enhance the efficiency and reliability of integrations.

• Foster collaboration across IT, data engineering, application, and security teams to ensure integration success.

• Continuously assess and improve integration processes, technologies, and performance.

• Proven experience leading ERP integration projects, ideally within large-scale transformation programmes.

• Strong understanding of integration patterns, middleware platforms (such as Oracle, SAP, or Azure), and API management.

• Hands-on experience with integration tools and technologies (REST/SOAP APIs, ETL, middleware, etc.).

• Deep knowledge of data governance, master data management, and data validation practices.

• Proficiency in SQL and strong analytical skills for troubleshooting and optimisation.

• Demonstrated ability to manage both third-party vendors and internal delivery teams effectively.

• Excellent documentation, communication, and stakeholder engagement skills, with the ability to convey technical concepts clearly.

• Strong leadership, organisational, and problem-solving capabilities with a proactive approach to improvement.

• A degree in Computer Science, Information Systems, or a related field; certifications such as ITIL, PMP, or TOGAF are advantageous.

We're growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects – ideal if you're already fantastic and want to become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 33 days' holiday including bank holidays, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, an Enjoy the Ride pass which entitles you and 5 loved ones unlimited entry into your regional attractions, 25% discount in our retail shops and restaurants and 40% discount on LEGO, plus lots more

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