Technical Delivery Coordinator, Rochester NY

Northland Controls is seeking a well-qualified Technical Delivery Coordinator, located in the UK.

The Technical Delivery Coordinator will be responsible for the successful delivery, commissioning, and ongoing support of rack-level protection solutions across regional data center environments. This role ensures high-quality deployment and integration of access control and CCTV solutions that align with Northland's standards for physical security.

What type of candidate Northland is looking for:

We strive to find the right kind of people, who respect the Northland way; they will emphasize taking on challenges, working hard, learning fast, and maintaining embracing accountability, all while having fun Our culture and team are our strongest assets. We want to employ happy people, who bring a positive and energetic attitude to not only their work and the work environment. 

What you will love about this job.

You will be working for an amazing company in a challenging environment that employs the most exceptional type of people. 

Qualifications

- Self-motivated, with the ability to work independently and manage complex programs.

- Strong background in the design, deployment, and commissioning of access control and CCTV systems.

- Experience with high-volume deployments in data center environments is highly desirable.

- Minimum of 5 years' experience in a data center-centric or similar security systems role.

- Strong organizational skills and clear communication abilities are essential.

- Experience with system configuration, commissioning, and support of physical security systems.

- Familiarity with rack-locking solutions is highly desirable.

Essential Duties and Responsibilities

- Coordinate deployment programs and support rollout activities.

- Develop and manage system configurations, ensuring correct licensing and functionality.

- Commission and support backend security applications (e.g., access control, CCTV).

- Coordinate site attendance for commissioning and support activities, including remote commissioning.

- Manage spares stock and oversee remote troubleshooting activities.

- Train internal and external engineering teams on commissioning and break-fix processes.

- Document processes and procedures to support program operations.

- Provide statistical data and reporting to management.

- Maintain strong stakeholder engagement and communication.

Skills

- Strong written and verbal communication skills.

- Excellent problem-solving abilities.

- Ability to work independently and as part of a team.

- Proficiency in Microsoft Office Suite.

Preferred Education & Experience

- Experience with enterprise-level access control and CCTV systems.

- Knowledge of rack-locking solutions is a plus.

- Professional security certifications (e.g., ASIS, CPP) are desirable but not required.

Travel

Up to 30% regional travel may be required.

Work Authorization

Must be authorized to work in the US or applicable region.

What Northland Does

Northland is a world-class global security integrator with offices in the United States, United Kingdom, Singapore, China and India. We specialize in design, build, integration, and management of high-end Lenel, Software House, S2 global enterprise security systems which include 6 out of 10 of the largest hi-tech companies in Silicon Valley.

We are responsible for single card reader installations in some of the most remote parts of the world, all the way through to the design, deployment and management of large enterprise systems managing up to 300 corporate offices in over 70 countries including datacenters and multi-faceted security operations centers.

With 250 highly trained professionals, all program management, project management, system design, system programming, testing and commissioning is carried out by Northland Controls experts to ensure we deliver the right solution, to the right standard, every time, anywhere in the world. In addition, Northland is supported by a network of over 100 in-country local service partners (LSPs) across the world who partner with Northland to deliver unparalleled world class services to our enterprise customers.

We are trusted to get the job done no matter what. Through word-of-mouth our elite list of customers has rewarded us with phenomenal growth from $1M to $70M in 10 years'. To achieve this, we are always interested in the very best people who share our core values and beliefs and will "do whatever it takes" to enable our customers to realize their goals. We will take on difficult challenges regardless of where they may lead us, and we will always take the most honorable route to get there.

Northland Values

Be Honorable

Our People

Take on Challenges

Do Whatever it Takes

Have Fun

Northland Controls is an equal employment opportunity employer, discrimination is prohibited.