Residential Lettings Co-ordinator
5 days ago
Residential Lettings Co-ordinator
Location:
Central London
Salary:
£39,000 – £42,000 per annum
Contract:
3-month temporary role with potential to go permanent
Start Date:
Immediate
We are looking for a proactive and customer-focused Lettings Co-ordinator / PA to join a dynamic property team in London. This hybrid role blends residential lettings support with executive assistance, offering variety, responsibility, and the chance to make a real impact.
About the Role:
Approximately, most of your time will be spent supporting a residential lettings portfolio of around 400 units. The remaining will involve PA duties for two senior team members. You'll be the go-to person for tenancy progression, marketing coordination, and administrative excellence.
Key Responsibilities:
- Manage AML/reference checks for new lettings transactions.
- Progress tenancies: draft offer letters, contracts, arrange pre-tenancy works, and assist tenants with onboarding.
- Coordinate property marketing: photos, floor plans, EPCs, brochures, and online listings.
- Handle tenant deposit registrations, releases, disputes, and communications.
- Conduct viewings and provide cover for lettings negotiators when needed.
- Maintain accurate lettings records and documentation.
- Provide diary management and meeting coordination for Directors.
- Monitor team inboxes during leave periods and delegate tasks as needed.
What We're Looking For:
- Proven experience in a customer-facing role.
- Lettings experience preferred but not essential.
- Strong administrative skills and computer literacy (Word, Excel, PowerPoint).
- Excellent communication skills and a professional telephone manner.
- Ability to manage multiple priorities with flexibility and focus.
- A genuine interest in property and residential lettings.
Personal Attributes:
- Customer-focused and responsive.
- Positive attitude with a growth mindset.
- Collaborative team player.
- Clear and effective communicator.
- Results-driven and deadline-oriented.
This is a fantastic opportunity for someone looking to build their career in property while contributing to a supportive and forward-thinking team.
Ready to apply or want to learn more? Get in touch today - we're hiring immediately
EQUAL OPPORTUNITIES
We are committed to equal opportunities and actively seek applications from all sectors of the community, irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.
CONFIDENTIALITY
All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998.
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