Food & Beverage Supervisor

Job Ref: BES6826

Branch: Coulsdon Manor Hotel and Golf Club

Location: Coulsdon Manor Hotel and Golf Club, Coulsdon

Salary/Benefits: £30 000/annum

Contract type: Permanent

Hours: Full Time

Hours per week: 45

Posted date: 01/12/2025

Closing date: 03/01/2026

We currently have an amazing opportunity to join the team as Food Beverage Supervisor.

Bespoke Benefits… What's in it for you?

At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.

We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our 'Be-Attitude' values.

We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.

At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.

We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.

Requirements:

As a Food Beverage Supervisor you will be expected to deputise for the Food Beverage Manager in their absence. You will be required to play a vital role in leading and developing the team.

The ideal person will have at least 1 year's experience in a similar position and will have the ability to deliver great service to our guests.

We are looking for someone who is passionate about hospitality, reliable and willing to learn.

Duties will include:

• Ensure departments are meeting set criteria, through confirming that all employees consistently achieve product and hospitality service standards.

• To empower the team to be able to handle all guest feedback positive and negative.

• To ensure all service standards are maintained throughout the food and beverage operation.

• Ensure that Company and legal standards for cleanliness are maintained within all food and beverage areas.

• Supervising, encouraging and developing the food and beverage team.

• Deputise for the Food Beverage Manager in their absence.

Being Bespoke:

Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets.

We stand today as the UK's Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.

We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales marketing services only.

About Us

Set in 140 acres of landscaped parkland, it is the tranquility of Coulsdon Manor that allows you to forget you are just 15 miles from the centre of London. The estate boasts a wonderful collection of rare trees gathered from all over the world by the Byron family.

Originally built in 1850, the Manor House has been tastefully restored to its former glory. The beautiful country house retains many original features in addition to tastefully refurbished bedrooms.

The Terrace Bar and adjecent Orangery Brasserie provides everything from light meals and snacks with an informal atmosphere in the daytime through to something a little more special in the evenings.

A choice of four function rooms including the large Blenheim and Manor House Suites, both with their own terrace and private bar facilities, each accommodating up to 100 guests.

Or simply take time out for yourself with a round of golf on the challenging 18-hole golf course

We truly believe our people are our biggest asset and to reflect that we offer:

• Market leading Rates of Pay
• Anniversary Bonus
• Flexible Shifts, full and part time to fit around other commitments
• 28 Days paid Holiday (pro rata) rising annually to a maximum 33 Days per year
• Full Training and Supervision Given
• Opportunity to gain recognised qualifications to help you progress
• Subsidised Accommodation Available includes WiFi, Food, Energy Bills, Rates and Licences
• Introduce a Friend Scheme worth £600+
• Anniversary weekend stay for you or to give as a gift to family or close friends
• Access to complimentary Mental Health Wellbeing services
• Discounted Bespoke Hotel Stays, for you, your family and friends
• 50% off all Food Beverage during Bespoke Hotel Stays
• A range of local in-house benefits
• many more