Community Care Manager

We're recruiting an Community Care Manager to cover South Armagh, with over 3 years experience in domiciliary care alongside a proven track record in leading and developing individuals ensuring the highest standards of care delivered.

WHO WE'RE LOOKING FOR:
Compassion:
A genuine passion for making a positive impact on the lives of others.

Dedication:
Commitment to providing vital support and care to those who need it most.

Team Spirit:
A desire to be part of a dynamic team that values collaboration and excellence.

BENEFITS:
KPI Bonus:
Up to £2000 a year KPI Bonus

Company Car:
You will have access to a pool car

Sign On Bonus:
Receive a £500.

Employee Recognition:
Be celebrated with awards - Employee of the Month, Employee of the Quarter and Employee of the Year

Refer a Friend:
Earn £200 for successful referrals

Free Perks:
Free comprehensive training and support, Cycle to Work Scheme, Wellbeing package, career progression opportunities and local business benefits.

QUALIFICATIONS & SKILLS:
Qualifications & Experience:

• 3+ years' experience in domiciliary care
• Experience Leading a team
• Previous experience creating rota's
• Be flexible and able to work in the community to cover sickness if needed

Driving license:
Full, valid UK driving licence and appropriate insurance for your vehicle business purposes

Communication Skills:
Good standard of English - both spoken and written

Relationship Building Skills:
Ability to build great working relationships and committed to the health and social care career path

Organisation & Time Management:
Ability to demonstrate excellent organisational skills - planning and organising their own workload and punctual & reliable

Creative Thinking:
Think creatively to solve problems and overcome obstacles

Personal Skills:
Positive & Engaging

Key Duties And Responsibilities

• Maintain a solid relationship with the coordinator working together on development and growth in the assigned area.
• Will be able to work towards business growth targets and KPI's.
• Accountable for the provision of on-call telephone services in your area Monday to Sunday ensuring effective management.
• Will be responsible for direct line management of area specific Care Team, including but not limited to management of weekly workload, annual leave, staff sickness, staff supervisions and spot checks, team meetings, staff appraisals and disciplinaries.
• Following internal company process and procedure, liaising with the Finance and HR Team.
• Ensuring regular communication on a team and individual basis.
• To manage the 12-week induction of new starters for designated area as well as supervision and appraisals.
• Manage and attend Client reviews as required.
• Deal directly with Care Managers and Health Trusts as required.
• Manage the onboarding of new clients
• To provide emergency care assistant cover as required.
• Efficiently and effectively report safeguarding / client issues to direct Line Manager when required.
• Communicate and participate effectively with the Quality and Compliance team re: NISCC and Incident Management
• Ensure quality of service provision and liaise with the Quality Monitoring Officer as required.
• Accountable for the quality and maintenance of Client care folders on a monthly basis. Ensuring that all details are up-to-date and of a high standard and ensuring daily records are collected and filed monthly
• Assist with the personal development of the staff within the Care Team and ensure staff issues are dealt with satisfactorily as they arise in an efficient and confidential manner.

To undertake any other reasonable duties as required*
About Us
At Connected Health, we don't just offer a job - we offer careers that are at the forefront of transforming the way homecare is delivered across Northern Ireland and Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team.

Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.

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*Candidates who are successful at interview will be subject to background checks including, but not limited to, satisfactory references and an enhanced police check*