Grass Hoppers Assistant

at TGC LIMITED

Grasshoppers (Tong)
• Tong Street, Yorkshire BD4, United Kingdom
• Part-time

Description

Are you a fun and bubbly person? Do you thrive in a creative working environment? Do you enjoy working with children? Then we have the perfect role for you

Our Grass Hoppers play zone is a popular attraction for families, especially during the summer holidays and festive season. We offer a range of fun and interactive play sessions and bespoke parties for children.

As a Grass Hopper Assistant you will be responsible for delivering exciting and engaging activities to children up to 11 years old. You'll also assist with welcoming visitors, facilitating play activities and private parties, dealing with customer enquiries and concerns, and maintaining the play areas and grounds.

Off-Peak Working Hours:

• Alternative Saturdays (one on, one off) – 11:30am – 5pm

During peak weeks (e.g., school holidays) you'd also be working:

• Alternative Mondays: 11am – 4pm
• Wednesday: 9:15am – 4pm
• Thursday: 9:15am – 4pm
• Friday: 9:15am – 4pm
• Alternative Saturdays – 11:30am – 5pm

Key Responsibilities:

As a Grass Hoppers Assistant you will be responsible for:

• Delivering engaging and fun activities for children up to the age of 11.
• Assisting the team with greeting visitors and ensuring a positive experience.
• Planning, organizing, and facilitating play activities and private parties.
• Addressing customer inquiries and resolving complaints in a friendly, professional manner.
• Maintaining health and safety standards, ensuring all equipment is clean and safe for use.

Skills Knowledge and Expertise:

The ideal Grass Hoppers Assistant is someone who:

• Is friendly, approachable and can adapt to the demands of the role.
• Has previous customer service experience and enjoys working with children.
• Has strong written and verbal communication skills
• Has prior experience working in a team setting.
• Is confident and competent with dealing with challenging situations and customer complaints.
• Has strong organisational skills.
• Can plan and assist with sourcing the necessary materials and resources for our inhouse parties and play activities.

Why Join Our GREAT Team?

A GREAT Place to Work

Friendly, fun, and down-to-earth – we cultivate a positive team spirit every day.

Work-Life Balance

All roles operate within daytime hours – so your evenings stay yours.

Up to 33% Staff Discount

Treat yourself to garden and home favourites (*varies by department/concession).

Free On-Site Parking

Arrive stress-free with plenty of parking.

GREAT Values & Recognition

We live our values and celebrate yours with monthly awards and shout-outs.

Monthly Team Engagement Events

From information sharing to free food – we love bringing the team together.

Enhanced Holiday Allowance

More time off that grows with your length of service.

Grow Your Career

We support your development with company-sponsored training.

Well-being Support to Help You Thrive

Employee Assistance Programme including 24/7 GP access, funeral concierge, and mental health support – we're here when you need us.

Pension Contributions

Helping you plant the seeds for a secure future.

Supporting Causes That Matter to Our Team

Through our Kindness Pot, we donate to charities and local causes close to our team's hearts – planting seeds of kindness in the community.

If you're looking for an exciting opportunity in a fun, dynamic environment, then apply today We'd love to hear from you

Role Type

On-site
• Permanent
• Part-time
• Entry Level

Company Overview

We are an independently owned business committed to our vision: to deliver great experiences for all the family. Through retail, food and play offerings in each of our retail destinations, we believe we have created a unique mix of brands that always deliver great experiences for families across multiple sites in Yorkshire.