Team Leader

6 days ago

Welwyn Garden City, Hertfordshire, United Kingdom Kingdom Services Group Ltd Full time £15,000 - £30,000 per year

An excellent opportunity has arisen to join Kingdom as a Team Leader
, in AL8 area.
Hours: On average 47.5 hours per week, 5 set days out of 7 with shift times typically 07:00-17:00.
Pay rate: £15.00
What's in it for you?

  • Contributory pension scheme.
  • A friendly and supportive team.
  • Training, career development & progression opportunities.
  • Overtime opportunities.
  • Free parking on site.
  • Access to advanced / early pay scheme.
  • Kingdom Colleague App including Employee Assistance Program and Wellbeing Support.

About The Role
The role will require you to lead by example and provide front line leadership, resilience and back-office support to your Environmental Protection Team.

Your team will be responsible for patrolling the borough working in line with the relevant local authority's deployment strategy and issuing Fixed Penalty Notices to offenders in contravention of the Environmental Protection Act 1990 and Anti-Social Behaviour Crime and policing act 2014.

Main Responsibilities

  • Assist the Council in relation to the investigation of complaints made by members of public.
  • Daily liaison with the Council.
  • Provide statistical data to the Council and deal with freedom of information requests.
  • Leading from the front and issuing Fixed Penalty Notices whilst in your front-line role.
  • Monitor conduct and performance of the team, ensuring the team performs to the best of their ability.
  • Motivating the team to perform their duties to a high standard.
  • Provide theory and front-line training to new team members.
  • Provide on the ground support as and when required.
  • Attending weekly and bi-weekly meetings.
  • Documentation of processes across the enforcement teams.
  • Keep up to date with legislations and relay this information to the team.
  • Conduct officer appraisals and looking after the welfare of the team.
  • Compile initial prosecution file and liaise with Local Authority legal team.
  • Any other reasonable task under Instruction of Operations Manager.
  • Produce statistical reports on a daily, monthly and yearly basis.

About You

  • Experience in a similar leadership role is essential.
  • Knowledge of the Environmental Protection Act 1990 and Anti-Social Behaviour Crime and policing act 2014 would be advantageous.
  • The ability to communicate with offenders, often in demanding circumstances in a professional manner.
  • Previous experience in a customer service role and handling difficult situations in a professional manner.
  • Be happy working outdoors, on foot in all seasons carrying out foot patrols for prolonged periods of time.
  • Professional in approach, with a balanced sense of judgement and be able to act with conscience and integrity.
  • Have the ability to use your own initiative when carrying out your role, as well as being able to work within a team environment.
  • Have you own transport

If this sounds like you and you'd like to begin your journey on a career in cleaning with Kingdom Cleaning, we would love to talk to you

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