Front of House Assistant

2 weeks ago

Glasgow, Glasgow City, United Kingdom Bannatyne Full time £25,500 - £76,500 per year
Job Title : Front of House Assistant (6 month temporary position)
Hours : 16 hours per week
Rate of Pay : £12.21 per hour
Location : Stepps

Do you have a warm personality and natural skill for organisation? Are you passionate about wellness and exceptional customer service? Bannatyne, a leader in the health and wellness, is looking for a welcoming and efficient Front of House Assistant to join our team. If you're ready to create a lasting first impression and ensure a seamless experience for our guests, we want to hear from you

Our Perks:
B-Fed - complimentary lunch or breakfast.
Flexible schedule.
28 days annual leave increases with tenure.
Free gym membership.
Complimentary gym membership for another person (after 2 years service).
Discounted Spa Treatments - 30%
Discounted Spa Goods - 20% ELEMIS Products.
Discounted Meals and Beverages - 50% cafe/bar.
Career & Personal Development training.
Mental Health, Well-Being and EAP Services.
Length of Service Awards.
Staff Awards and Bonuses.
Discounted entertainment and shopping.

A typical day in the life of a Front of House Assistant:
Greet and welcome guests with a friendly and professional demeanour.
Dealing with emails, phone calls and face to face queries.
Prepare and serve a variety of beverages and light snacks efficiently (If your site has a cafe bar)
Manage spa bookings and appointments, ensuring a smooth scheduling process.
Handle guest inquiries providing information about spa services, treatments and products.
Process payments and manage the reception area efficiently.
Assist with the promotion of spa services, special offers and retail products.
Ensure the reception area is clean, tidy and inviting at all times.
Coordinate with Spa Therapists and other staff to ensure seamless service delivery.
Ensure all visitors to the site are logged correctly including contractors and guest passes.
Undertake all relevant training required for the role.

What we are looking for:
Have strong interpersonal and communications skills and a customer focused attitude.
A genuine passion for health, wellness and customer service.
Excellent organisational skills and multitasking abilities.
The ability to establish rapport, build trust and demonstrate credibility.
Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes.

It would be desirable if you had proven experience in a receptionist or customer service role, preferably in the hospitality industry. It would also be beneficial if you were proficient in using booking systems and basic computer skills.

Why Bannatyne?
Bannatyne is synonymous with excellence in the health and wellness industry. As a Front of House Assistant, you'll be the first point of contact for our guests, setting the tone for their entire experience. You'll work in a serene environment, surrounded by a team dedicated to making a difference in people's lives.

Ready to be the face of Bannatyne and create memorable experiences for our guests? Apply now and join our welcoming team

Join us at Bannatyne, where your friendly smile and exceptional service will make a lasting impact

  • Front of House Officer

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom City of Glasgow College Full time £26,532 - £28,343 per year

    3507 - Front of House OfficerJOB VACANCYINTERNAL & EXTERNAL_____________________________________________________________________Front of House OfficerFixed term contract – 1 year,Full-Time - 35 hours per weekSalary: Grade 2, £26,532 - £28,343 per annum (Starting salary will be £26,532)The successful candidate will provide a friendly, front of house...

  • Front of House

    4 days ago

    Glasgow, Glasgow City, United Kingdom itison Full time £12,000 - £14,400 per year

    Sloans – Front of House – Variable Hours (up to full-time hours available)We believe life is about the experience and we have great benefits in place to make sure the experience starts with you:£12.21 p/h. increasing to £12.60 p/h after successfully passing probationary period£2 average service charge p/h100% of service charge goes to the teamFree...

  • Front of House

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom itison Full time £24,560 - £26,240 per year

    Sloans – Front of House – Variable Hours (up to full-time hours available)We believe life is about the experience and we have great benefits in place to make sure the experience starts with you:£12.21 p/h. increasing to £12.60 p/h after successfully passing probationary period£2 average service charge p/h100% of service charge goes to the...

  • Front of House Assistant- Trust By Modou

    2 hours ago

    Glasgow, Glasgow City, United Kingdom Six by Nico Full time £18,000 - £30,000 per year

    Front of House Assistant- Trust By ModouTrust by Modou 1132 Argyle Street, Glasgow, Lanarkshire, G3 8TDApply for this jobShareAs a company, we believe that we are responsible for providing a platform that will allow our employees to progress. We are proud to employ brilliant people who are passionate about what they do.We are looking for an...

  • Front of House Team Member

    6 days ago

    Glasgow, Glasgow City, United Kingdom Nuffield Health Full time

    Front of House Team MemberGlasgow Central FWC | Customer | Permanent | Part time |£25,646.40 Per Annum Pro Rata16 hours per weekMaking a great first impression is really important. That's why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide...

  • Front of House Receptionist

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Riva Helensburgh Full time £20,000 - £28,000 per year

    Hotel FOH/ReceptionistLocation: GlasgowJob Type: Full-Time or Part-TimeSchedule: Flexible shifts including mornings, evenings, weekends, and holidaysAbout UsWe are a friendly, welcoming hotel based in the heart of Glasgow Westend, offering exceptional guest experiences in a warm and professional setting. As we continue to grow, we're looking for a dedicated...

  • Front of House Team Member

    6 days ago

    Glasgow, Glasgow City, United Kingdom Stonegate Group Full time £15,000 - £20,000 per year

    Location - WalkaboutFront of House Team MemberAbout UsStonegate Group is the UK's largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We're proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including...

  • Front of house team member

    2 days ago

    Glasgow, Glasgow City, United Kingdom NANDO'S LIMITED Full time £18,000 - £36,000 per year

    Hourly Rate: £ This may differ for under 18sImmediate start, Full Time/Part TimeWe're on the search for Front of House Team Members (Nandocas) to join usWe could task you with cooking 100 chicken in your first hour, but that's not the way we do things in Nando's. Instead, you'll join us as a trainee and we'll teach you everything you need to know. You...

  • Front of House Opportunities-Caravan Shop-14.50 PH

    1 week ago

    Glasgow, Glasgow City, United Kingdom Cultar Restaurant Group Full time £14,500 - £30,000 per year

    Join The Caravan Shop - Front of House Opportunities | £14.50 per hourAbout The Caravan ShopOpen 7 days per week, The Caravan Shop is a space where mornings begin with Company Bakery pastries, acai bowls, yogurt bowls, and Tin Donkey coffee, and evenings flow with great wine, thoughtful food, and warm hospitality.Who We're Looking ForWe're currently hiring...

  • Night Front Office Supervisor

    6 days ago

    Glasgow, Glasgow City, United Kingdom The Social Hub (B Corp™) Full time £27,040 - £35,000 per year

    Come join the future of hospitality and be the new Nights Front Office (Community) Supervisor of our brand-new Glasgow locationYour Mission, Should You Choose To Accept:We're opening our first Social Hub in the United Kingdom and we couldn't think of a better place to do it than in Scotland. Located in the heart of the Merchant district in the city centre of...