Laboratory Support Service Lead

The Opportunity
Avantor is seeking a dedicated and experienced
Laboratory Technician Service Lead
to join our team in
Cambridge, UK
. This is a key management role within our on-site solution, where you will oversee the Laboratory Technician Support Service. In this role, you will manage and mentor a team of Laboratory Technicians (up to 14 direct reports).

This is a
12-month fixed-term position
based in a state-of-the-art facility at the Discovery Centre, BioMedical Campus in Cambridge. Alongside an attractive salary, we offer a comprehensive benefits package including a bonus, a pension scheme, private medical and dental care, and an additional day off for your birthday.

Working hours:
Monday to Friday, core hours

The Team
You will join a team of three Laboratory Service Leads, each with expertise in different laboratory disciplines. You'll be responsible for leading and mentoring a team of Laboratory Technicians (up to 14 direct reports) based in research and development laboratories.

Education
What we're looking for

• A Bachelor's degree in a scientific discipline or equivalent experience in a laboratory environment

Experience

• People management, including recruitment, behavioural management, and staff development
• Laboratory experience, including knowledge of SHE requirements in a laboratory setting, with IOSH certification being desirable
• Familiarity with GLS, GxP regulations, audit requirements, and CAPAs
• Incident response and investigation, including root cause analysis (RCAs)
• Proficient in Microsoft Excel and data analysis/reporting
• Experience in writing Risk Assessments and COSHH

How You'll Thrive And Create An Impact

• Oversee day-to-day laboratory operations, supporting a team of Laboratory Technicians to ensure smooth and efficient lab operations
• Take responsibility for all aspects of Health and Safety, including audits and GEMBA walks, and ensure regulatory compliance
• Plan and manage time throughout the day, prioritising and coordinating the execution of daily operational tasks for the scientific support team
• Attend regular business meetings with customers to present data, including KPI capture and analysis of any deviations
• Create, maintain, and update relevant documentation to support service delivery compliance and training, such as work instructions, risk assessments, COSHH assessments, and training

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?
Dare to go further in your career.
Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better.
It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world.
Apply today
EEO Statement
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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