Business Systems Analyst

2 weeks ago

Maidstone ME NJ, United Kingdom Direct Produce Supplies LTD Full time

About Us

We are a forward-thinking, multi-site group at the heart of the UK's Fresh Produce sector. Known for our commitment to quality, efficiency, and sustainability, we continue to grow and innovate across the supply chain. As part of our digital transformation journey, we are investing heavily in technology to create smarter, faster, and more connected operations- from farm to fruit bowl.

This is a unique opportunity to join a dynamic business that is not only expanding rapidly but also redefining how technology supports every aspect of our organisation.

The Role

As a Business Systems Analyst, you'll play a key role in improving how technology supports our business. You'll work closely with stakeholders to analyse processes, define requirements, and deliver system enhancements that drive operational efficiency and innovation.

Key Responsibilities

  • Requirements Gathering & Analysis
  • Collaborate with stakeholders across departments to understand business needs
  • Translate requirements into clear documentation including functional specs and use cases
  • Process Evaluation & Improvement
  • Analyse existing workflows and systems to identify inefficiencies
  • Recommend and support automation, integration, and optimisation initiatives
  • System Implementation & Support
  • Assist in selecting, configuring, testing, and deploying new systems
  • Provide post-implementation support and resolve system-related issues
  • Stakeholder Engagement
  • Act as a bridge between business units, IT teams, and external vendors
  • Facilitate workshops and meetings to gather feedback and present solutions
  • Documentation & Reporting
  • Maintain accurate records of system changes and process updates
  • Create dashboards and reports to support data-driven decision-making
  • Training & Change Management
  • Support user training and adoption of new systems
  • Contribute to change management plans to ensure smooth transitions

What You'll Bring

  • Strong analytical and communication skills
  • Experience with business analysis tools and enterprise systems
  • Understanding of project management principles

Job Type: Full-time

Benefits:

  • Canteen
  • Company events
  • Discounted or free food
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Free parking
  • Health & wellbeing programme
  • On-site parking
  • Sick pay

Application question(s):

  • Do you have experience gathering and documenting business requirements for system improvements or implementations?
  • Are you familiar with enterprise systems and business analysis tools (e.g., process mapping, data modelling)?
  • Have you previously worked in a role that involved liaising between technical teams and business stakeholders?
  • Can you reliably commute to Bearsted, Maidstone (you will need a current UK droving license and your own transport)?

Work Location: In person

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