Curriculum Administrator

Job Number

BU03865

School/Department

Quality Enhancement Unit

Grade

5

Salary Information

Grade 5: £26,942 - £29,959

Contract Duration

Permanent

Responsible to

Senior Officer: Quality & Standards

Closing Date

We are looking for a highly organised and detail-focused Curriculum Administrator to join our Registry team within the Student & Academic Services Directorate.

In this permanent, part-time role, you will play a key role in managing curriculum operations, including configuring and maintaining programme, module and assessment structures in our Curriculum Management System (WorkTribe). Working closely with the Quality & Standards team and academic colleagues, you will support programme approvals and modifications, administer the external examining process, and provide administrative support for quality assurance activities such as validation panels and academic integrity cases. This varied role involves liaising with staff, students, managers, and external examiners, ensuring processes run smoothly and records remain accurate and compliant.

With excellent IT skills, strong communication, and proven experience in quality assurance and data management—ideally within Higher Education—you will thrive in a collaborative and fast-paced environment.

Candidates should be educated to 2 AS Levels or 1 A Level or NVQ level 3 (or equivalent) in a relevant subject area.

The ability to speak Welsh fluently and carry out tasks such as writing emails in Welsh to a variety of audiences is essential for this post. If applicants are not able to speak / write in Welsh to the required level at present,
a
pplications are welcome from those who are committed to developing their Welsh language skills to this level within a two year period.

This role will be located on campus at Bangor. Through our Dynamic Working framework, there will also be the option to spend some time working remotely (although remaining in the UK) to support work life balance, which will be discussed further with candidates at interview.

Applications will also be considered to carry out this role on a job share basis.

Applications will only be accepted via our on-line recruitment website, However, in cases of access issues due to disability, paper application forms are available by telephoning

Committed to Equal Opportunities.

Overview
The Directorate of Student and Academic Services brings together key professional services that support the student journey and enhance the academic experience at Bangor University. The Directorate comprises three main areas:

• Registry, which oversees student administration and business support, and leads on quality assurance, academic enhancement, and curriculum management.
• Student Life, which encompasses a wide range of student-facing services including Wellbeing and Inclusivity, Library Collections, Residential Life, Student Success (covering Teaching, Learning and Language Support, Careers, and Student Advice), and the Student Experience team.
• Campus Services, responsible for the University's day-to-day operational environment, including Facilities, Catering, Sport, the Nursery, and the Security and Response Team. As of August 2025, this now includes the Management and Development Centre.

Together, these services work in close partnership with academic colleagues and other professional service directorates to provide a supportive, inclusive and high-quality environment in which students can thrive.

Purpose of the Job

The Curriculum Administrator is primarily responsible for the operational and administrative processes relating to curriculum management. The role involves the configuration and maintenance of programme, module and assessment structures within the University's Curriculum Management System (WorkTribe). This role involves active liaison with staff across the University, working closely with the Quality and Standards team,to support quality assurance processes for allocated schools/subject areas. The role holder will work with stakeholders at all levels, coordinating with academic staff, students and senior managers, as well as liaising with external examiners. The post may be tasked with providing secretarial support for necessary academic committees and requires experience of quality assurance processes and systems at university level and a high level of attention to detail.

Main Duties and Responsibilities

Specific Responsibilities Of The Role

• To monitor progress of programme and module approvals, modifications, withdrawals and suspensions through the Curriculum Management System workflows to ensure processes are completed in line with University policy, escalating issues as necessary.
• To administer the External Examining process.
• To provide administrative support for aspects of quality assurance work, including for academic integrity panels and arranging validation panels/events.
• To support the work of the Quality & Standards Unit to ensure that curriculum data meets the University's operational and regulatory needs.
• To provide information and support to users of the Curriculum Management System to maintain consistent and accurate data entry and management.
• To support the communication of changes relating to curriculum management practices, systems, and policies to all relevant stakeholders.
• Any other duties appropriate to the grade, as required by line management.

Administration and Service Delivery

• Provide high-quality administrative support for the management of the day-to-day administrative tasks relevant to the role.
• Coordinate and manage arrangements for meetings, events, and schedules to support team objectives and student needs.
• Provide front-line support to students, staff, and external stakeholders handling inquiries and directing them to the appropriate services where necessary, ensuring a high standard of customer service.
• Assist in producing clear, accessible written communication materials, including emails, and staff or student resources.

Data Management

• Collect, input and maintain accurate records on student information systems, ensuring data integrity and compliance with university policies and procedures.
• Compile, monitor, and report on data as directed, to support evidence-based decision-making and compliance requirements.
• Assist in monitoring data accuracy and resolving inconsistencies or errors.
• Ensure personal accountability in the management and safeguarding of student information and other confidential materials.

Problem Solving

• Address routine problems or issues promptly, ensuring a professional and student-focussed approach.
• To provide advice and guidance to students/staff in relation to established policy procedure (these queries may have been escalated from G4 assistants).
• Escalate complex or sensitive issues or potential risks to senior colleagues while ensuring timely follow-up and/or resolution.

Collaboration and Teamwork

• Work closely with colleagues across teams and departments to support joined-up service delivery, providing support to peers during busy periods or absences.
• Build and maintain effective working relationships with internal and external stakeholders (e.g., academic staff, external agencies).
• Support the implementation of new systems, processes, or initiatives to improve student and staff experiences.
• Contribute to the success of university-wide events by providing support at activities including open days and graduation ceremonies, where participation is arranged in advance with the line manager.

Other Duties And Responsibilities
Communication and Liaison

• Communicate clearly and effectively with students, staff, and external stakeholders, addressing queries and responding efficiently to routine requests.
• Liaise with other university departments and external bodies to facilitate seamless operations and ensure alignment with institutional practices.

Compliance and Professional Development

• Provide administrative support for audits, reviews, or other compliance-related activities, ensuring use of proper documentation and accurate record-keeping for accountability and reporting purposes.
• The post holder will be expected to participate in performance review and developmental activities including attending training sessions, team meetings, or workshops to develop skills and enhance knowledge.
• The post holder will be expected to comply with the University equal opportunities policies, Dignity at Work and Study Policy and the University's Welsh Language Policy and the Welsh Language Standards.
• The post holder has a general and legal duty of care in relation to health, safety and wellbeing and must take all reasonable steps to ensure a safe and healthy working environment for themselves and for other members of staff, students and visitors affected by their actions or inactions. The post holder is also required to comply with all applicable health and safety policies, procedures and risk assessments.
• The post holder must comply with relevant legal and financial policies and relevant institutional policies and procedures and be aware of their responsibilities in terms of the legal requirements of their post.

Person Specification

Essential
Qualifications

• 2 AS Levels or 1 A Level or NVQ level 3 (or equivalent) in a relevant subject area.

Desirable

• NVQ level 4 in a relevant subject area
• ECDL Qualification

Experience/Knowledge
Essential

• Knowledge of the UK Higher Education sector.
• Experience of supporting Quality Assurance processes.
• Experience in collecting, organising and storing data and preparing reports.
• Experience of dealing with queries and providing information to individual enquirers.

Desirable

• Relevant experience at a Higher Education Level.
• Experience of working with complex databases.
• An understanding of Quality Assurance policies and procedures, in particular experience of programme modification and approval.
• Experience of successfully delivering projects requiring inter-organisational collaboration.
• An understanding of external body requirements with regard to academic course structure.
• Experience of servicing committees.

Skills/Abilities
Essential

• Able to communicate and develop effective relationships with colleagues at all levels of the University.
• Good organisational skills and ability to handle a varied and demanding workload.
• Attention to detail.
• Able to understand, use and explain terms commonly used in own area of work.
• Recognises when the limits of own responsibility are reached.

Other
The ability to speak Welsh fluently and carry out tasks such as writing emails in Welsh to a variety of audiences is essential for this post. Applications are welcome from those who are committed to developing their Welsh language skills to this level.

General

The University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We strive to develop a workforce from all sections of the community regardless of sex, gender identity, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. We promote and facilitate the use of the Welsh language through our progressive Welsh Language Policy. We comply with the Welsh Language Standards and are committed to equality of opportunity. You are welcome to apply for any job in English or Welsh and all applications submitted will be treated equally.

We are a member of Advance HE's Athena SWAN Gender Equality charter and hold a Silver award in recognition of our commitment to and progress towards gender equality within the University's policies, practices, and culture.

We are proud to be a Disability Confident employer.

All members of staff have a duty to ensure their actions are in line with the overall environmental aims of the University and minimise their environmental impact.

All offers are made subject to proof of eligibility to work in the UK and receipt of satisfactory references.

We have a legal responsibility to ensure that you have the right to work in the UK before you can start working for us. When you apply for this post you will be required to explain the basis upon which you believe you will able to live and work in the UK legally on the commencement date of the role should your application be successful. If you do not have the right to work freely in any position in the UK already, any offer of employment we will make to you will be subject to you obtaining a right to work visa. The following link provides information on the various visa routes into employment and the eligibility requirements (including switching visa status where permissible) If you are successful in your application we will discuss visa options with you at the time of making the offer of employment.

Please note that, in the event of applications being received from candidates on the University's Redeployment Register with a reasonable skills match to the post specification, these applicants will be given prior consideration.

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