Content & Campaigns Lead

Content & Campaigns Lead
Office-based in Gatwick, UK
Customer Engagement

Are you passionate about creating meaningful content that drives behaviour change, shapes customer engagement, and fuels impactful marketing campaigns? Do you thrive at the inter-section of creativity, strategy, and operational excellence? If so, we would love you to join us as our Content & Campaigns Lead.

Your new role

As the Content & Campaigns Lead, you will own the full content creation and delivery pro-cess across the organisation. You will ensure that high-quality, compliant, and audience-centric content is produced, published, and amplified across our channels to support business goals, marketing objectives, and customer engagement strategies.

What you will be doing:

Lead the full content creation workflow, ensuring timely, high-quality, and compliant content delivery.Manage Content Managers and collaborate with cross-functional teams to develop content matrices and campaign calendars.Shape and support campaign development, integrating behaviour change principles into content and messaging.Develop and implement multi-channel content distribution strategies to maximise reach and engagement.Oversee content campaign projects, managing timelines, workflows, and cross-functional coordination.Analyse content performance metrics and use insights to optimise content, processes, and distribution strategies.Drive continuous process improvement, maintain content standards, and enhance team capabilities through training and leadership.

Your new department

The Customer Engagement team acts as the bridge between the business and customers, driving commercial excellence through consistent, high-quality interactions that deliver measurable business outcomes. The team leads digital customer engagement — leveraging channels, analytics, and automation to personalise reach and engagement at scale. Creating content and resources that educate and support customers across the journey, using cus-tomer and performance data to continuously refine messaging and offerings. By embedding data-driven insights, rigorous performance tracking, and best-practice processes, the team drives performance and excellence in execution across the business. 

Your skills & qualifications

We are looking for a dynamic, collaborative leader who thrives in cross-functional environ-ments and brings both strategic thinking and hands-on execution. You excel at guiding teams, influencing stakeholders, and navigating complex content workflows with confidence. With strong people-management skills and a passion for driving high-quality content that truly im-pacts behaviour, you bring both the expertise and the leadership presence needed to elevate our content capabilities across the organisation.

You will bring:

5+ years of experience in content marketing, content management, or project man-agement with a focus on content delivery is a must-have.Strong knowledge of content marketing principles, SEO, audience engagement, and behaviour change methodologies.Proven experience leading or mentoring teams and collaborating with diverse stake-holders.Excellent project management skills with the ability to manage multiple priorities and deadlines.Strong analytical abilities, using data to inform decisions and optimise processes.Familiarity with tools like Veeva Vault, Veeva PromoMats, marketing automation plat-forms, and content analytics.

Working at Novo Nordisk
Every day we seek the solutions that defeat serious chronic diseases. To do this, we approach our work with an unconventional spirit, a rare determination and a constant curiosity. For over 100 years this unordinary mindset has seen us build a company unlike any other. One where a collective passion for our purpose, mutual respect and a willingness to go beyond what we know delivers extraordinary results.

What we offer
This is a rare and unique opportunity: You will gain real leadership growth by building and coaching a creative, high-performing team, plus the autonomy to set best practice and shape how content is done. You will have space to innovate. I.e. experiment with new ideas, formats, and tools and see your work translate into visible business impact in an evolving, high-profile area. Your contributions will be recognised across the organisation, expanding your influence, portfolio, and career trajectory.

Deadline
Apply by 30th of November 2025.

Novo Nordisk is currently in the process of adjusting job titles globally. Please note that the job title listed in this advertisement may be subject to change. More detailed information will be provided during the recruitment process.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

We're not your typical healthcare company. In a modern world of quick fixes, we focus on solutions to defeat serious chronic diseases and promote long-term health. Our unordinary mindset is at the heart of everything we do. We seek out new ideas and put people first as we push the boundaries of science, make healthcare more accessible, and treat, prevent, and even cure diseases that affect millions of lives. Because it takes an unordinary approach to drive real, lasting change in health.

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