Account Manager II

** Open to January 2026 Start Date**

ABOUT THE COMPANY  

We've been building businesses on Amazon for more than 15 years and we continue to be on the forefront as Amazon platforms evolve. We're uncomfortable calling ourselves experts - since Amazon is always changing, we're constantly adapting - but the breadth of our knowledge is vast and our team's diverse experiences elevate our partners' businesses. We're marketers, advocates, data scientists, supply chain managers, Amazonians, advertisers and merchants. But most importantly, we're brand builders. Let's build brands together.  

POSITION OVERVIEW  

The Account Manager has the main responsibility to align with Vendor Management on Amazon initiatives, focused on problem-solving and account management for strategic manufacturers pursuing exponential growth on Amazon. The position requires the candidate to exercise discretion and independent judgment, while problem-solving issues with internal marketing/sales, retailers, and manufacturers. The ideal candidate will be confident, self-motivated, and possess efficient organizational skills. The ability to multitask in a fast-paced environment will be a vital aspect of the role.  

Responsibilities/Accountabilities  

• Creating efficiency impacting multiple clients and other account managers 
• Set up / update products, promotions, and content on the Amazon platforms  
• Proactively review & troubleshoot issues, submitting & escalating cases to Amazon on behalf of clients  
• Promotion Submission and management, ensuring all asins are live and running no suppressions, no out of stock etc. 
• Drive content tests and recommendations  
• Manage day-to-day responsibilities of accounts through established Amazon tools and processes to ensure products adhere to Amazon guidelines and continue garnering sales  
• Regularly pull and analyze client performance and advise team on potential issues. 
• Amazon expert able to advise clients on best practice guidelines  
• Conduct regular audits of clients' products to ensure continued adherence, escalating issues as necessary  
• Partner with operations team to assist in reviewing inventory levels, taking action or alerting on issues as necessary  
• Track retail budgets 
• Track sales of all assigned asins identifying deltas and the why behind them 
• Trusted partner of vendors maintaining a high level of responsiveness and able to provide ad hoc requests with accuracy and speed 
• Ad hoc projects as assigned 

Knowledge/Skills  

• Working knowledge of operations, marketing, finance, and sales  
• Excellent oral, written, and interpersonal communication skills  
• Detail-oriented with entrepreneurial behavior abilities  
• Ability to multitask  
• Ability to collaborate with others on the team as well as cross functionally 
• Ability to document process/ scale processes & build efficiency 
• Problem-solving skills  

• 2-5 years of account management/ecommerce experience 
• 2-5 years of project management expereince  
• Preferred: 2 or 4 year degree  
• Advanced skills in Excel  
• Retail analytics, ROI, and problem-solving skills 
• Amazon experience is a plus

Equal Opportunity Employer  

Right to Work & Visa Information
At this time, the company is unable to offer new visa sponsorship for the first 12 months of a candidate's employment.

Candidates who currently hold a sponsored work visa (e.g., Skilled Worker visa) are welcome to apply, provided they have a minimum of one year of valid work authorization remaining with their current sponsor as of their start date with us. This ensures they can legally work throughout their first year before any potential transfer or new sponsorship is considered.

We are an equal opportunities employer and encourage applications from all qualified individuals. However, we must comply with current UK Right to Work legislation and internal sponsorship constraints