Deputy Manager

Deputy Manager – Birmingham Shared Lives
Permanent
Grade 4 - £34,434 - £41,771
Consultation grade - subject to formal evaluation under the Pay Equity Review
Working 30 hours per week
Are you passionate about person-centred care and ready to lead in a dynamic, regulated adult social care service?

We are seeking a Deputy Manager to join our Shared Lives Team, a service that offers adults aged 18+ the opportunity to live with approved carers in their homes. Shared Lives provides long-term placements and respite breaks, helping citizens build independence, confidence, and community connections - it can be an amazing alternative to Supported Living or Residential Care.

The Shared Lives Service is on an exciting transformation journey, and you will be part of a strong team who by working collaboratively with social care workers, wider partners and communities will continue to build and shape the Shared Lives offer. We are looking for a dynamic, person-centred, compassionate person who has the zest and energy to inspire those around them, who are authentic and have a sense of purpose, driving positive change.

This is a leadership role which will involve supporting and managing the existing Shared Lives team.

About The Role
As Deputy Manager, you will:

• Provide leadership and supervision to the Shared Lives team.
• Deputise for the Service Manager, managing performance, allocating work, and overseeing service delivery.
• Lead on carer recruitment, assessment, training, and development.
• Manage a small caseload and contribute to placement planning and quality assurance.
• Respond to complaints, safeguarding concerns, and service needs flexibly including occasional early mornings, evenings, and weekends.
• Liaise with external agencies including CQC and represent the service at local and national forums.

What We're Looking For
We're looking for someone who:

• Has experience working with adults with support needs in care or community settings.
• Holds a Level 4 qualification in Care or Management (e.g. NVQ4, DipSW, RGN, OT)
• Understands CQC regulations and safeguarding practices.
• Is a confident communicator, motivator, and team player
• Has strong organisational, IT, and report-writing skills.
• Can demonstrate resilience, adaptability, and a proactive approach to service development.

Why Join Us?
Shared Lives is undergoing an exciting transformation. You'll be part of a growing team shaping the future of the service, with opportunities to influence strategy, innovate, and make a real difference in citizens' lives.

For any informal enquires please contact:

Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words.
Unfortunately, we cannot consider any applications without a CV and Personal Statement attached.
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered.

We welcome applications from people with caring responsibilities and flexible working options will be considered.

A Disclosure and Barring Service (DBS) check will be undertaken.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.