Operational HR Business Partner

Operational HR Business Partner

ROLE PURPOSE

The Operational Human Resources Business Partner embeds professional practices, 
to support the business in achieving its purpose, delivering its values and meeting 
operational and commercial requirements. 
This is achieved through proactive and professional HR advice, which promotes best 
practise, drives HR strategy, safeguards against litigation, and shapes the culture of the 
business. 

CORE RESPONSIBILITIES

• Champion Oak Furnitureland culture, values and behaviours ensuring that they are 
reflected and threaded through all ways of working, working practices and relationships.

• Provide expert consistent HR advice and guidance to managers and colleagues on HR 
matters, encouraging continual development on all areas of HR.

• Partners managers to resolve ER issues through proactive and appropriate case 
management, that increases competence and commitment (motivation / confidence).

• Work with line managers and colleagues to develop their confidence and credibility 
when understanding and applying HR policy and procedure.

• Take ownership of exploring and embedding HR solutions with stakeholders.

• Support the employee lifecycle by proactively looking for ways to improve employee and 
manager experience.

• Follow and contribute to shape the formation of internal policy and procedures to 
comply with and/or support legislation and/or good employment practices.

• Support the roll out of HR projects and organisational change programmes supporting 
delivery of the HR strategy.

• Support and enable employee engagement across business areas.

• Work with the key stakeholders as an effective and collaborative Business Partner to 
support with people plans.

• Maintain emphasis on own personal development, specifically focusing on HR 
knowledge (internally/externally), the furniture industry, and Oak Furnitureland's 
products and services.

• Ensure working hours are managed effectively to ensure productivity and value-add to 
the HR Team and our stakeholders.

• Attend regular review and team meetings as required.

SKILLS AND EXPERIENCE

• Shares own knowledge and experience to support other team members aiding personal 
development to meet the needs of the business.

• Able to build open and honest relationships with continual feedback taking place, by 
developing a culture of trust and support.

• Demonstrates exceptional interpersonal and communication skills both verbal and 
written.

• Able to influence stakeholders through understanding their audience, leading by 
example and being human to achieve the right outcome for the business. 

• Adopts a growth mindset and continually seeks out personal development 
opportunities to improve own skills.

• Works well on own initiative and in a team setting to conceive ideas and translate those 
into actions. 

• Able to demonstrate excellent professional communication both written and verbal 
including proven presentation and facilitation skills.

• Continuously optimistic and resilient in challenging and changing environments.

• Commits to and encourages others to celebrate both individual and team success.

• Acts as an advocate of Oak Furnitureland and has an overall passion for the business' 
brand, values, and vision.

• Takes accountability for delivering all aspects of the role including managing workload, 
conflicting priorities, and deadlines.

• Able to self-motivate to enable maximum productivity whilst working remotely.

• Able to plan a structured working week to effectively support a remote stakeholder 
group. 

• Data driven to be able to identify key patterns to raise with stakeholders.

• Can demonstrate experience of working as a credible HR business partner, with the 
ability to influence and guide stakeholders to best HR practise.

• Have a good UK employment law knowledge and how to apply it.

• CIPD qualified (Level 5 or above) or relevant demonstrable experience.

Benefits: 

• Employee discount: amazing discounts available on all Oak Furnitureland products after successful completion of probation
• Life assurance: free cover of a minimum of two times your annual salary up to the age of 65
• 25 days holiday per year plus bank holidays
• Birthday: an additional day off for you to celebrate your birthday
• Hybrid working
• Pension: 4% employee contribution matched by the company
• Employee Assistance Programme: gives all employees access to both telephone and face-to-face counselling services
• My Rewards Programme: offers discounts on everything from restaurants and supermarkets, to entertainment and holidays
• Free on-site parking

You will be based at home with a requirement to visit head office in Swindon once a week and to visit other stakeholders in the field when necessary.