Medical Receptionist
15 hours ago
Job Overview
We are seeking an experienced and dedicated Lead Medical Receptionist to join our healthcare team. The successful candidate will carry out front-desk and administrative responsibilities, as well as providing leadership support to the reception team and ensuring the smooth daily operation of high-quality patient care.
Duties include:
- General reception duties, including receiving and directing patients, making appointments, dealing with enquiries and administrative tasks.
- Supporting the Reception team to develop the most efficient processes and procedures.
- Acting as the communication link between the management team and staff.
- Managing staff front desk rota cover for holidays and sickness.
- Training new staff.
- Uphold confidentiality and adhere to data protection regulations at all times
Requirements
- Exceptional communication skills, both written and verbal
- Previous experience, in a medical reception or administrative role and knowledge of EMISweb desirable, (knowledge of other practice management systems may be an advantage)
- Previous team leadership experience
- Strong administrative skills with excellent organisational abilities
- Professionalism with a compassionate approach towards patients
- Knowledge of healthcare regulations and data protection standards is advantageous
This position offers an engaging work environment where professionalism and patient care are paramount.
Job Type: Part-time
Pay: £13.27-£13.77 per hour
Expected hours: 17 per week
Work Location: In person
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