Senior Medical Receptionist

3 days ago


Portsmouth PO BN, United Kingdom Rowlands Castle Surgery Full time £28,200 - £41,400 per year

Job Overview

We are seeking an experienced and dedicated Senior Medical Receptionist to join our healthcare team. The successful candidate will carry out front-desk and administrative responsibilities, as well as providing leadership support to the reception team and ensuring the smooth daily operation of high-quality patient care.

Duties include:

  • General reception duties, including receiving and directing patients, making appointments, dealing with enquiries and administrative tasks.
  • Supporting the Reception team to develop the most efficient processes and procedures.
  • Acting as the communication link between the management team and staff.
  • Managing staff front desk rota cover for holidays and sickness.
  • Training new staff.
  • Uphold confidentiality and adhere to data protection regulations at all times

Requirements

  • Exceptional communication skills, both written and verbal
  • Previous experience, in a medical reception or administrative role and knowledge of EMISweb desirable, (knowledge of other practice management systems may be an advantage)
  • Previous team leadership experience
  • Strong administrative skills with excellent organisational abilities
  • Professionalism with a compassionate approach towards patients
  • Knowledge of healthcare regulations and data protection standards is advantageous

This position offers an engaging work environment where professionalism and patient care are paramount.

Job Type: Part-time

Pay: £13.77 per hour

Expected hours: 21 per week

Work Location: In person


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