Senior Neighbourhood Housing Officer

2 weeks ago

North Lambeth Area Office Kennington Lane London SE HQ United Kingdom Borough of Lambeth Full time £44,137 - £47,925 per year
Description

Senior Neighbourhood Officer

PO2: Starting salary 44,937 pa and rising in annual increments to £47,925 per annum incl LW

About Us:

Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. 

It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth.

With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.

Please have a look at our dedicated One Lambeth Values and Behaviours page. 

About the Team:

Neighbourhood Housing Management Team provides a frontline housing management service to Lambeth tenants, leaseholders and other stakeholders involving casework, the investigation and resolution of service requests, enquiries, complaints and disputes. 

About the Role:

You will have responsibility for managing a team of Housing Officers to carry out the following functions:

  • Tenancy management including transfers, deaths, successions, assignments & mutual exchanges

  • Management of estate environmental contracts including cleaning and grounds maintenance, refuse and recycling

  • Delivering estate improvements including cycle storage, lighting, parking

  • Reducing risk of fire in communal areas

  • Resident engagement

  • Supporting vulnerable residents

  • Delivering excellent customer care 

The post holder will be expected to effectively manage the resources of a neighbourhood team to ensure that the Council's neighbourhood housing services are delivered to defined standard including regular review and monitoring of performance and setting targets as required. 

Contact Information:

For an informal discussion about the role, please contact Anna Tran at

Successful candidates will be asked to apply for an Enhanced/Standard/Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at 

You will be required to undertake a Cifas check. Further information about Cifas can be found here Cifas 

How to Apply:

To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked "A" for application:

For detailed qualifications and requirements, please review the job description and person specification in hyperlink below:

Job Description and Person Specification

We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement.

Recruitment Timelines:

Advert close date: 11:59pm on on Sunday 4th January 2026.

Shortlisting: 11th December 2025

Interviews: 18th December 2025

At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here.

  • Senior Neighbourhood Housing Officer

    4 days ago

    North Lambeth Area Office, Kennington Lane, London SE HQ, United Kingdom Borough of Lambeth Full time

    DescriptionSenior Neighbourhood OfficerPO2: Starting salary 44,937 pa and rising in annual increments to £47,925 per annum incl LWAbout Us:Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the...

  • Senior Neighbourhood Housing Officer

    4 days ago

    Lambeth, United Kingdom Fox Morris Group Full time

    3 DAYS PER WEEK CONTRACT Fox Morris are working with Lambeth Council in relations to finding a Senior Neighbourhood Housing Officer to start work ASAP! **Responsibilities** - To supervise a team of Neighbourhood Housing staff providing a comprehensive frontline housing service to Lambeth Tenants, Leaseholders and other stakeholders involving the...

  • Neighbourhood Housing Officer

    1 week ago

    Lambeth, United Kingdom Best Edo Ltd Full time

    **Overview**: We are seeking a Neighbourhood Housing Officer, on behalf of my client, to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants & Residents Associations to achieve sustainable tenancies in sustainable communities. - Provide a proactive and customer focused...

  • Neighbourhood Housing Officer

    2 weeks ago

    North London, United Kingdom Colbern Limited Full time

    982868-2419-2430 9.2 Neighbourhood housing officer Camden Contract £20.96 per hour PAYE Our client is looking for an experienced Neighbourhood housing officer. Provide housing related service to circa 500 households in Camden dealing with ASB, tenancy management , FRA and health & safety succession , neighbour dispute, property alterations complaints and...

  • Neighbourhood Officer

    4 days ago

    Lambeth, United Kingdom The Hyde Group Full time

    **Neighbourhood Officer** **Lambeth, London** **Up to £37,000** Hyde is looking to recruit a Neighbourhood Officer. As part of Hyde’s commitment to improving customer service, Building Safety & improving neighbourhoods, the Neighbourhood Officers goal is to create a secure and comfortable living environment for customers, foster positive relationships...

  • Neighbourhood Housing Officer

    2 weeks ago

    North West London, United Kingdom Essential Employment Full time

    **Neighbourhood Housing Officer needed in North West London Paying £20.96 per hr ref 1184413** **Full time hours on a temporary basis** - This role provides a frontline, trusted service to the residents, as they move in and out of their homes, coping with changes in their personal circumstance or experiencing problems with their neighbours or in their...

  • Head of Neighbourhoods

    4 days ago

    London Area, United Kingdom PA Housing Full time

    Job reference:002130Salary:£64,221 increasing to £66,950 upon passing the probationClosing date:05/12/2025Location:Hybrid - Case House, Surrey or LondonEmployment type:PermanentHours Per Week:35Additional role requirements:Standard DBS checkUK Driving License and access to a carDo you want to shape thriving neighbourhoods and lead a team that puts...

  • Neighbourhood Housing Officer

    4 hours ago

    London, United Kingdom Colbern Limited Full time

    889220-9891-2316 20.1 Neighbourhood Housing Officer Lambeth Contract £152.10 per day PAYE Our client is looking for an experienced Neighbourhood Officer. The overall purpose of the Neighbourhood Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and...

  • Senior Neighbourhood Housing Officer

    7 days ago

    London, United Kingdom London Borough of Lambeth Full time

    Job Description Senior Neighbourhood Officer PO2: Starting salary 44,937 pa and rising in annual increments to £47,925 per annum incl LW About Us: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in...

  • Senior Neighbourhood Housing Officer

    7 days ago

    London, United Kingdom London Borough of Lambeth Full time

    Job Description Senior Neighbourhood Officer PO2: Starting salary 44,937 pa and rising in annual increments to £47,925 per annum incl LW About Us: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in...