FI production Support

5 days ago

London, Greater London, United Kingdom Talan Full time £60,000 - £120,000 per year
Company Description

For more than 20 years, Talan has been advising companies and administrations, supporting them and implementing their transformation projects in the UK and abroad. With a presence on four continents and a headcount of 6000 consultants, our ambition is to reach the billion turnover by the end of 2025.

In the UK, Talan count 500 employees on several sites, the main being: London, Edinburgh and Leeds

Job Description

Talan Consulting is seeking a highly skilled FI Production Support Analyst to join our team and work with one of our prestigious investment banking partners in London. This role is ideal for a technically strong and proactive individual who thrives in high-pressure environments and is committed to maintaining the stability and performance of critical financial systems.

Key Responsibilities:

  • Provide day-to-day Level 2/3 support for Fixed Income (FI) trading and post-trade systems.

  • Monitor and support critical FI production environments, ensuring high availability and optimal performance.

  • Collaborate closely with development, infrastructure, and front-office teams to identify and resolve issues quickly.

  • Perform root cause analysis and provide long-term solutions to recurring problems.

  • Support ION trading platform integrations and configurations.

  • Maintain and improve automation tools and monitoring solutions.

  • Participate in incident and change management processes in alignment with ITIL standards.

Qualifications

Must-Have Skills & Experience:

  • Fixed Income (FI) domain expertise – strong understanding of FI trading workflows and products.

  • Advanced knowledge of Red Hat Enterprise Linux (RHEL) and strong command-line skills.

  • Proficiency in Linux systems administration, shell scripting, and system troubleshooting.

  • Hands-on experience with the ION trading platform, including deployment, configuration, and support.

  • Strong problem-solving and analytical skills with the ability to handle critical incidents calmly and efficiently.

  • Experience working in a production support environment within investment banking or financial services.

Nice-to-Have:

  • Experience with scripting languages (Python, Perl, etc.).

  • Familiarity with messaging systems like MQ, Solace, or Kafka.

  • Exposure to DevOps tools (e.g., Jenkins, Ansible, Git).

  • Knowledge of ITIL frameworks and best practices.

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