Construction Operations Director

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture and priorities, visit our strategy site.

Within our business we harness our unique combination of leading-edge practical expertise and project delivery to unlock the potential in every project.  

Responsible for the construction delivery on a large single project or multiple smaller projects, providing strategic leadership
to potentially multiple Project Senior Leadership Teams (SLTs).
Responsible for the teams delivering agreed safety, quality, programme and budget commitments.
Accountable to business unit (BU) leadership/board for all project/s within their remit, delivering internal objectives and key performance indicators (KPI's) and commercial results.

Our values shape the way we consult, and define the people we want to join us on our journey:

Safety first - Going home safe and well:

• You will be a leading advocate of Mace's value of safety first, and be accountable for leading and maintaining exceptional safety, quality, cost, programme, sustainability and project compliance standards.
• You will possess advanced technical expertise in local health and safety rules and regulations relevant to project portfolio.
• You will champion a diverse and inclusive working environment and understand the importance of the wellbeing of the people you manage.

Client focus - Deliver on our promise:

• You will ensure the successful delivery of key assignments and defined business areas, providing strategic direction and monitoring delivery aligned with overall vision and objectives.
• You will be responsible for implementing appropriate programme delivery environments, including people, organisation, process, information and technology.
• You will promote and influence quality and service excellence in all conversations and programme interactions.
• Managing SLTs, driving the appropriate behaviours to achieve success and KPIs, including a continuous improvement culture.
• Setting the example for leadership and ownership to their direct reports, offering a route to Mentorship to those both within the Team and beyond.
• Responsible for site works meeting the project delivery programme. Creates the long/mid/short terms plans (with planning colleagues) required.
• Managing and establishing promotion of health, safety and wellbeing plan and culture onsite, both internally and externally.
• Providing expert technical advice and leadership support to delivery team, creates culture of ownership, promoting roles and responsibilities.
• Building and maintains positive relationship with client/s.
• Partnering with multiple internal and external stakeholders, working in collaboration to implement strategy and programmes.
• Providing expert knowledge of HSW standards, communicating these to delivery team and trade/subcontractors.
• Delivering continuous improvements in processes through application of best practices and lessons learned. Drives transformational change.
• Managing, influences and negotiates with key senior stakeholders (c-suite & board) on matters of strategic importance.
  Conversion of the client's vision into a deliverable plan that includes and exploits the full benefits of construction to production (C2P), net zero carbon, and digital & data innovation.
• Responsible for improving performance from bid baseline through optimisation of resources, monitors, reviews and evaluates activities, systems and methodologies.
• Relationship owner and primary contact for executive team engagement. Responsible for ensuring efficient governance to support project activities, gains organisational support and commitment, ensures the achievement of strategic priorities.
• Creates and nurtures a high-performing and inclusive team environment that encourages contribution and recognition.
• Engendering, promoting and influencing quality and service excellence in all conversations and project interactions.
• Ensuring operations are fiscally and ethically viable, influencing the achievement of business objectives and meeting organisational and legislative compliance obligations.  
• Working collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.

Integrity - Always do the right thing:

• You will be responsible for project budgets and ensure operations are fiscally and ethically viable and meet organisational and legislative compliance obligations.
• You will support the operations director and other senior stakeholders to directly influence long term development of strategy for a function or business unit (BU), creating a sustainable business future.
• You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values.

Create opportunity - For our people to excel:

• You will manage your team effectively and develop others to reach their full potential.
• You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace group, the centres of excellence, Mace way control centre and knowledge hub.
• You will collaborate with multiple internal and external stakeholders, up to C-Suite, to implement and manage our programmes.

You'll need to have:

• Completed apprenticeship (or equivalent).
• Relevant degree, NVQ or HNC (or equivalent).
• Minimum 5 years' experience in a site-based Leadership role (or equivalent).
• SMSTS and managerial/professional CSCS card.
• Site management safety training scheme)
• Construction skills certification scheme.
• Detailed knowledge of construction, and specific methods involved in project, and relevant safety critical items.
• Detailed knowledge of digital platforms and leading voice in using them.
• Detailed knowledge of legislation, regulations, standards and leads implementation of them.
• Proven experience in construction management, managing small to medium sized projects.
• Developed communication, presentation and project planning and development skills.
• Developed budgetary oversight expertise.
• Financial/Legal knowledge, specific to their remit.

You'll also have:

• Detailed knowledge of construction, and specific methods involved in project, and relevant safety critical items.
• Detailed knowledge of digital platforms and leading voice in using them.
• Detailed knowledge of legislation, regulations, standards and leads implementation of them.
• Proven experience in construction management, managing small to medium sized projects.
• Developed communication, presentation and project planning and development skills.
• Developed budgetary oversight expertise.
• Financial/Legal knowledge, specific to their remit.
• Understands the leadership role, their influence and responsibility onsite.
• Open and approachable, able to adapt
• Ability to lead under extreme pressure, clarifying what is critical and when, and delivering the plan required.
• Knows how to influence and get the best out of the whole team.
• Champions and operates within an inclusive environment.
• Adapts and reacts well to changing priorities and requirements.
• Recognises and activity pursues the collective power of diverse and inclusive teams. Champions inclusivity.

We are also open to discussing part time, flexible, and hybrid working options if suitable within the role.

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