Clinical Improvement Manager

Clinical Improvement Manager

Hybrid - Heathrow and remote

Hours: 37.5 hours per week

Salary: Highly Competitive

This is an incredible opportunity to work for a forward-thinking community equipment services provider, who'll support you to be the best you can be in your chosen field

Join us as our new Clinical Improvement Manager at Medequip Assistive Technology Ltd and let us empower you to truly make a difference.

Our continued employee development programmes, internal training and exceptional leadership will give you the ability to continuously develop yourself professionally whilst providing person-centred support.

You'll be supported by an excellent team of professional and ever developing co-workers who all identify and align with Medequip's values.

Who are Medequip?

Medequip is the leading provider of medical equipment services to local authorities and the NHS across the UK, delivering a wide range of equipment and support to people in their own homes, keeping people independent for longer.

About the role

As the Clinical Improvement Manager for Medequip Assistive Technology Ltd you will support the organisation's strategic objectives by helping develop and expand clinical services, leading and managing Clinical Services staff, overseeing specialist information and equipment services, and guiding improvement projects with internal and external partners. It also includes acting as Deputy Safeguarding Lead to ensure compliance with Medequip policies and national requirements.

Your day-to-day responsibilities will include, but not be limited to:

• Support the Head of Clinical Services in delivering strategic priorities.
• Provide supervision, advice, and support to clinical staff.
• Act as Deputy Safeguarding Lead, attending boards and managing complex safeguarding cases.
• Assist with recruitment, induction, and training of new staff.
• Maintain own professional development through supervision, training, and reflective practice.
• Stay updated on equipment developments, national guidance, and safety requirements.
• Support development and review of clinical governance, policies, and prescription criteria.
• Work collaboratively with health and social care partners to promote best practice and safe service delivery.
• Lead or support projects to reduce risk, improve practice, and drive efficiency or savings.
• Oversee development of external training delivered by OTs to ensure consistency and best practice.
• Contribute to financial reporting on demand, savings, and clinical oversight of equipment use.
• Work with Procurement to manage TCES Catalogue systems for accurate information and user support.
• Support clinical service expansion, including new contracts and areas such as Trusted Assessor and discharge support services.

About you

Above all, you will identify and align with our company values:

• We keep our promises.
• We empower people to be accountable for their actions and performance.
• We help people with empathy, courtesy, dignity and kindness.
• We show respect and are trusted by our colleagues, suppliers and customers.
• We believe in teamwork and are passionate about our work.
• We encourage innovation and the development of technology.
• We embrace change and seek to achieve excellence.
• We deliver cost effective, efficient and safe healthcare solutions.

Qualifications and experience required.

• Degree or diploma in Occupational Therapy and HCPC registration.
• Significant post-qualification experience, including at least 2 years at a senior level.
• Strong experience in community equipment services and service development.
• Solid understanding of relevant legislation (e.g., Care Act 2014) and MHRA guidance.
• Specialist knowledge of community equipment, clinical governance, and safeguarding.
• Full UK driving licence with at least 3 years' driving experience.

What we offer

• 33 days (inclusive of Bank Holidays)
• Company Bonus
• Car allowance
• Continued professional development, training and learning support and opportunities for career progression.
• Pension scheme
• Healthcare scheme
• Life assurance
• Cycle to work scheme
• Free eye test, provided by Specsavers
• 15% Manage At Home discount
• Care First employee assistance program including free counselling.
• Access to Perkbox discount platform
• Free DBS check

We welcome applications from all sections of the Community as an Equal Opportunities Employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please let us know.

We take our data privacy seriously and commit to processing your data in line with GDPR guidelines. Medequip's Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed in connection with our recruitment processes.

This role may be subject to an enhanced DBS disclosure and satisfactory references.

This role is not eligible for sponsorship. Candidates without satisfactory right to work in the UK are unlikely to be suitable.

Job Types: Full-time, Permanent

Work Location: In person