Medical Receptionist

4 days ago

Solihull B QA, United Kingdom Arden Medical Centre Full time £12,000 - £25,000 per year

Arden Medical Centre

Experienced Medical Receptionist - Hours of work are approx. 10 hours per week

Responsible to: Practice Manager

Applicants must be punctual, reliable and able to multi-task.

Hours of work are approx. 10 hours per week (negotiable to right applicant)

Must be flexible to work between 7.45am-6.30pm Monday-Friday to cover holidays and sickness. Additional hours to cover colleagues' leave will be required so flexibility is essential. The applicant must be able to work flexibly between 7.45am and 6.30pm to cover morning and afternoon shifts. The successful candidate will be required to work at least one early and late shift.

We are seeking a highly organized and detail-oriented Medical Receptionist/Administrator to join our friendly team. As the first point of contact for patients, you will play a crucial role in providing exceptional customer service and ensuring smooth operations in our practice. If you have excellent administrative and communication skills, as well as a passion for helping others, we would love to hear from you.

Responsibilities:

- Greet and check-in patients upon arrival, ensuring accurate and up-to-date information

- Schedule appointments and manage the appointment calendar

- Answer phone calls and respond to inquiries in a professional and courteous manner

- Verify insurance information and collect necessary co-pays or payments

- Maintain patient records, ensuring confidentiality and accuracy

- Assist with administrative tasks such as filing and scanning documents

- Collaborate with healthcare providers to ensure efficient patient flow

- Handle incoming and outgoing mail

  • Searches/Audits/QOF/IT

Skills:

- Strong administrative skills with proficiency in office software (e.g., Excel, Microsoft Office Suite)

- Excellent communication skills, both verbal and written

  • Excellent IT skills
  • Exceptional customer service skills with a friendly and professional demeanor
  • Ability to multitask and prioritize tasks effectively
  • Attention to detail and accuracy in data entry and record keeping

  • Knowledge of medical terminology is preferred but not required

  • Knowledge of SystmOne desirable

If you are looking for a rewarding opportunity to contribute to the healthcare industry while working in a supportive environment, we invite you to apply for the Medical Receptionist/Administration position. Please submit your resume highlighting your relevant skills and experience.

Job Type: Part-time

Benefits:

  • Company pension
  • On-site parking

Arden Medical Centre has a policy where any new staff member and their family members cannot be a registered patient at the surgery.

Job Types: Part-time, Permanent

Pay: £12.21 per hour

Benefits:

  • Company pension
  • On-site parking

Experience:

  • Medical Receptionist : 1 year (required)

Work Location: In person

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