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PMO Lead

2 weeks ago

Manchester, New Hampshire, United Kingdom ANS Group Full time £40,000 - £80,000 per year

We are seeking a PMO Lead to oversee the day-to-day management of our Project Management Office team. The purpose of the role is to ensure the smooth and efficient delivery of projects in our Professional Services department.

We don't mind if you don't have previous experience in a PMO function. The most important things to us are your resilience and ability to bring energy and enthusiasm to the role This job is ideal for someone who is dynamic, tenacious and a natural problem-solver - someone who thrives in a fast-paced environment and enjoys driving continuous improvement

Key Responsibilities

  • Team Leadership: Manage and support the development and career progression of PMO coordinators and administrators.
  • Process Management: Ensure compliance with Project Management methodologies, standards, and processes throughout the project lifecycle.
  • Governance and Documentation: Create and maintain auditable documentation for processes and templates, including the PS Operation Model (OP18).
  • Audit Leadership: Lead internal and external PS audits and implement corrective actions.
  • Advisory Role: Provide advice to project managers and consultants on processes and procedures, including time entry, expenses, project estimation, change management, and procurement.
  • Training and Onboarding: Support the training and onboarding of new staff members into Professional Services.
  • Collaboration: Work closely with Sales and Sales Operations to ensure new projects are transitioned into delivery promptly and attend weekly Sales check-in calls with Sales Directors.
  • Reporting: Create and distribute the monthly Board Report and provide ad hoc reporting to the business.

What We Need From You

  • Leadership Experience: Line management experience is desirable.
  • Industry Knowledge: Strong understanding of industry and technology trends.
  • Communication Skills: Excellent communication and customer service skills.
  • Problem-Solving: Ability to manage escalations effectively both internally and externally.
  • Commercial Acumen: Good knowledge of business operations and processes.
  • Operational Expertise: Strong ability to streamline processes and drive efficiencies across teams or projects.