Content Developer

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Key Information
Job title:
Content Developer (Learning Solutions)

Salary:
£37K + TFL Benefits
Grade
-Band 2

Contract type:
Full-Time (x3 Roles)
Reference:
2839

Team:
Design & Content
Directorate:
Human Resources (Technical Training)

Contract details:
Permanent
Location*
: TFL London office/Hybrid

Application closing date:
Wednesday
-
12/11/2025 at 23:59

• Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.

Overview Of Project/role
Join Us as a Content Developer – Shape the Future of Learning
Are you a creative and tech-savvy content professional with 1-3 years of experience in digital learning and content development?

We're looking for a dynamic Content Developer to craft compelling, interactive course materials that elevate the learner experience.

In this role, you'll combine your skills in learning experience development, copywriting, and digital design to produce innovative training solutions for both face-to-face and online learning across TfL.

You'll work with a range of tools from the Adobe Suite to Articulate, to create engaging scripts, storyboards, and multimedia content including graphics and animations.

Your expertise will help influence best practices in emerging technologies, ensuring our learning solutions are innovative and cutting-edge.

If you're passionate about blending creativity with technology and want to make a real impact, we'd love to hear from you.

Key Accountabilities

• Champion proactive learning development by leveraging external market insights and promoting best practices in technology-enhanced learning, ensuring timely and goal-aligned project delivery.
• Ensure readiness for development by verifying tools, applications, data, subject matter experts, and access credentials are in place for smooth content creation.
• Maintain high standards of quality by testing and validating course materials to ensure a seamless transition from design to delivery.
• Drive innovation in learning design by researching and integrating emerging technologies and methodologies into course content.
• Collaborate with subject matter experts to produce compliant, high-performing learning materials that meet organisational and operational standards.
• Partner with Skills Design Specialists to ensure learning interventions effectively address defined objectives, outcomes, and learner needs.
• Align with Competence Management principles by working closely with stakeholders to uphold organisational and regulatory compliance.
• Promote best-practice learning solutions by showcasing their impact and value to sponsors and stakeholders for optimal learning outcomes.

Skills
Skills, Knowledge & Experience

• The ability to learn new software quickly. (Essential)
• Ability to create content using instructional design tools (Articulate Suite and Adobe Creative Cloud) (Essential)
• Work consistently with a high level of accuracy and attention to detail in the formulation of subject matter learning resources (Essential)
• Understand client requirements to create and amend existing content. (Essential)
• Ability to apply a variety of different tools to test content to detect issues before quickly identifying how to fix them. (Essential)
• Ability to build effective working relationships and communicate, both orally and in writing, with people at all levels across the organisation and externally and to influence. (Essential)
• Responsible for processes, systems and procedures and ensuring they are accurately completed. (Essential)

Knowledge

• Understanding of SCORM e learning standard and the technical structure of digital learning courses (Essential)
• Good understanding of the Instructional Design Principles used to develop materials (Essential)
• An understanding of the composition and functions of an organisation wide Learning Management System (Essential)
• Intermediate to advance knowledge of all development suite products, Photoshop, Illustrator, Premiere Pro, InDesign etc (Essential)

Experience

• Extensive experience using industry standard content authoring tools and content management systems (Essential)
• Working with subject matter experts to ensure learning content and design meets the business need. (Essential)
• Experience of MS Office applications (Word and PowerPoint). (Essential)
• Experience of taking a concept and transforming it to a deliverable learning output. (Essential)
• Substantial, proven experience of using a variety of media and photography and identifying visual material that is appropriate for incorporation into learning resources. (Desirable)
• Proven experience in managing the development and completion of a diverse range of learning resources to deadlines. (Essential)
• Experience working in an agency-style environment in the digital learning space (Desirable)

Application Process

• Please apply using your CV and one page covering letter having thought carefully about the skills, knowledge and experience and that it's covered.
• PDF format preferred and do not include any photographs or images

Equality, diversity and inclusion
We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria.

We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Benefits
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:

Final salary pension scheme

Free travel for you on the TfL network

Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket

30 days annual leave plus public and bank holidays

TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow

Private healthcare discounted scheme (optional)

Tax-efficient cycle-to-work programme

Retail, health, leisure and travel offers

Discounted Eurostar travel

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.