Operations Manager

2 weeks ago


Redhill, Surrey, United Kingdom 5c874f36-c632-4738-9d5b-10ee41783266 Full time £40,000 - £80,000 per year

Company Description

At Finesse Accident Repair Centres, we're proud to be a manufacturer-approved repairer for brands including Tesla, BMW, Audi, Volvo and Volkswagen.

Across our three sites, our teams deliver the quality, precision, and professionalism our customers rely on and now, we're looking for a driven Operations Manager to help us continue raising the bar.

Role Description

As our
Operations Manager
, you'll play a key role in ensuring our accident repair centres run efficiently, consistently, and to the highest possible standards.

You'll work closely with bodyshop managers, technicians, and customer facing teams to make sure workflows are smooth, communication is clear, and every site delivers a seamless experience from start to finish.

You'll be focused on:

  • Operational performance
    , productivity, and process improvements
  • Supporting teams
    to meet manufacturer standards and audit requirements
  • Driving consistency
    across sites in quality, service and efficiency
  • Supporting senior leadership
    with performance insights and decision making

This role is ideal for someone who understands accident repair operations, leads with confidence, and thrives in a fast-paced, quality-driven environment.

What you'll bring
:

Proven experience in a management or operations role in automotive or accident repair operations is highly preferred, but we welcome strong operational leaders from who can demonstrate transferable skills.

Strong leadership and communication skills

A process minded, organised, and proactive approach

Ability to motivate teams and maintain high standards across multiple sites

A commitment to delivering excellent customer outcomes

Confidence in using data, reporting and KPIs to drive improvement

Why Finesse

Work within a respected, high-performing accident repair organisation

Collaborate with talented teams across all Finesse sites

Be part of a company where quality and integrity genuinely matter

If you're someone who enjoys bringing structure, clarity, and excellence to busy operations, we'd love to hear from you.



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