Senior Manager, Head of Internal Communications, Audit

Connect to your Industry

This is an exciting opportunity for an experienced, confident Internal Communications professional to join Deloitte's UK Internal Communications & Engagement team. The Head of Internal Communications role advises and supports the UK Audit & Assurance (A&A) Managing Partner, Chief of Staff and leadership team to plan, develop and deliver an engaging communications strategy. Reporting to the UK Head of Internal Communications, Business Partnering & Change Projects, the successful candidate will work closely with senior Communications peers in our other businesses as well as the wider UK Internal Communications & Engagement team and Corporate Affairs team, to ensure communications channels, processes and messages are consistent with, and contribute to, firmwide communications and our Ambition (strategy) and purpose.

This senior Internal Communications role is a vital business partner for A&A, and the successful candidate will be a proven operator with a strong track record in matrixed working, often with minimal supervision, and outstanding stakeholder engagement skills. Additionally, A&A has a degree of organisational separation and added regulatory oversight, which the candidate will need to understand and operate within.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we
lead the way
,
serve with integrity
,
take care of each other
,
foster inclusion
, and
collaborate for measurable impact
. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

This role is perfect for an experienced senior professional Internal Communicator with experience of partnering with, and offering solutions to, leadership teams in a large, complex, matrixed organisation – as well as a commitment to innovation and continuous improvement.

Key responsibilities

• Strategy: develop and deliver UK A&A's internal communications and engagement strategy, aligned with our firmwide strategy and our NSE Ambition, so that our efforts are coordinated and consistent, whilst also relevant to the many and diverse audiences in the UK geography
• Advisory: advise the Managing Partner, UK A&A, their Chief of Staff and other senior stakeholders within the business on a wide array of issues including key messages, tone of voice and channels mix
• Adaptation: carry forward and implement the UK A&A Internal Communications strategy
• Execution: plan, lead and deliver communications activities that help the UK A&A and its practitioners to meet strategic goals
• Localisation: adapt and contextualise your work depending on the audience and the objective
• Team working: work closely with other key stakeholders and peer groups including other Heads of Internal Communications, Brand & Marketing, External Communications, People & Purpose and HR and Social Impact teams to plan, design and deliver high-impact communications with measurable outcomes
• Listening: stay close to the 'pulse' of UK A&A – through strong relationships and both qualitative and quantitative feedback and measurement techniques, have a clear view of what is working well and areas that need improvement
• Network: be an active member of the firm's wider Internal Communications community, supporting development of more junior talent by sharing best practice and knowledge

Connect to your skills and professional experience

• You will be highly influential, able to sell new ideas, offer challenging perspectives and know how to think strategically, as well as deliver tactically and at pace. We are looking for someone with considerable experience of the following:
• Experience in managing complex, strategic internal communications
• Development and execution of internal channels and campaigns
• Sentiment analysis of communications effectiveness
• Working in a highly matrixed organisation

Connect to your business - Enabling Functions

Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"Here at Deloitte we're proud to be part of a global network of nearly 475,000 people – and that's why the role of the Internal Communications professional is so important. We connect the dots in a highly matrixed, fast-moving, entrepreneurial organisation that's influencing business for good." - Drew, Enabling Functions

Our hybrid working policy

You'll be based in Birmingham, London or Manchester with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture