Account Manager

At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive.

By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time.

With over 40 years of experience behind us, MHR's track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication - all of which we pass on to our customers.

MHR is more than just a place to work; it's a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what's most important to you- work that matters.

With us, you'll grow, find your flow, and make a lasting difference in your career, your team, and your impact.
Your Career
Are you an experienced Account Manager looking to make a real impact? At MHR, we are expanding our Account Management team to support our growing enterprise customers across the Private Sector. This is an exciting opportunity for ambitious professionals with a proven track record in selling cloud software particularly in HR, Payroll, and Finance, to take their career to the next level. If you thrive in building C-level relationships, positioning strategic value, and driving business growth, we want to hear from you.

Your Team
Join a high-performing team that collaborates with enterprise customers to drive long-term success. As part of our Account Management function, you will work closely with customer leadership teams, internal stakeholders, and industry experts to shape the future of HR, Payroll, and Finance solutions. Your expertise will help businesses unlock value and drive transformation through MHR's innovative cloud solutions.

Your Impact
In this role, you will be at the forefront of MHR's success, building strategic partnerships and helping customers achieve their goals. You will:

• Build strong relationships with customer leadership teams, understanding their challenges and opportunities.
• Position MHR's strategy and solutions to senior stakeholders.
• Develop joint vision roadmaps with customers, outlining the value MHR delivers.
• Drive pipeline growth by identifying new opportunities and positioning MHR solutions effectively.
• Engage with C-level executives to articulate MHR's strategic value proposition and close deals.
• Maintain accurate tracking of customer activity in Salesforce.
• Ensure customers are referenceable by delivering exceptional service and value.
• Conduct regular customer visits every 90 days.
• Collaborate with Customer Success to resolve escalations and maximise ROI for customers.

Benefits To Support You Personally And Professionally
Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including:

• Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs
• 24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave
• Ability to purchase or sell additional holiday days beyond 25 days and bank holidays
• Enhanced Family leave
• My MHRewards offering discounts at over 900 retailers
• Monthly employee recognition program and departmental awards
• Referral bonus scheme of up to £2,000
• Employee-led social events such as running clubs, football teams, book clubs, and bake-offs
• On-site subsidised restaurants offering a variety of fresh meals daily
• Opt-in benefits schemes such as private medical insurance and dental coverage

We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.

At MHR, we're completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported.

Whatever your background, abilities and experiences, if you're excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we'll make sure your needs are met when you arrive.