Sales Support Administrator

3 days ago

Ipswich, Suffolk, United Kingdom Opus People Solutions Ltd Full time

We're recruiting on behalf of a leading international manufacturer to help them in the search for an experienced Sales Office Coordinator to join their fast paced sales office based in Ipswich.

This is not just any standard administration role - this client has won multiple awards for how they treat their staff, they offer fantastic opportunities to learn and progress AND there are great benefits on offer too...... If this interests you, read on..

The emphasis of the role will be to manage customer expectations by organising pricing of materials to meet project deadlines - so previous experience in processing quotes, sales and purchase orders and invoices in preferred. The ability to problem solve and seek solutions is essential as is the ability to control workload with varying demands, whilst applying attention to detail with a diplomatic and pro-active approach.

Key Responsibilities:

  • Document processing
  • Proactively managing customer relations with both approved contractors, suppliers and external sales teams.
  • Managing inter-departmental communications relating to project quotes/orders/deliveries/invoicing.
  • Co-ordination of project pricing, deliveries and problem-solving customer queries
  • Ability to adapt communication style/approach to manage a diverse range of tasks throughout the project
  • process.
  • Prioritise workload and manage time to meet department KPI's.
  • Checking/monitoring stock levels to meet customer requirements
  • Planning and scheduling customer deliveries to suit project timescales
  • Working as an integral part of a busy team
  • Providing support to other team members to meet the needs of the department/business
  • General administrative duties to support Customer Service related tasks (non-conformances, credit note
  • requests, returns, Invoice queries)
  • Proactive participation in team meetings/workshops to expand knowledge and enhance team performance/development

Who You Are:

  • Sound administrative experience
  • High degree of accuracy to support data validation/processing
  • Experienced order processer
  • Proven organisational abilities
  • Excellent communication skills (both verbal and written mediums)
  • Ability to work successfully within a fast-paced environment
  • Ability to problem solve and seek pro-active solutions
  • Previous knowledge or experience of logistics and delivery transport methods.

This is an exciting opportunity to join an innovative and collaborative team, where you can contribute to the growth and success of an evolving business. If you're passionate about making a real impact and have the experience we're looking for, we would love to hear from you

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